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Sales Operations Head

Req # JR - 168478 Location Dubai, Dubai, United Arab Emirates Job Category Marketing Date posted 04/29/2025
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Overview

This is where creativity meets strategy. As a member of the Baxter Marketing team, you will work on designing, developing and implementing marketing programs and pricing strategies. You’ll leverage your expertise to present our life-sustaining and live-saving products and services to the relevant market sector. Working in collaboration with the sales and technical teams, there will be opportunity for learning, development and future career growth across a variety of fields within Baxter.

  • Support for Parents

  • Continuing Education/ Professional Development

  • Employee Heath & Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

Success Profile

What makes a successful Marketing team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Compelling & Concise Communication
  • Creative & Innovative Thinking
  • Strategic Planning
  • Competitive Intelligence
  • Collaborative
  • Digitally Savvy

Sales Operations Head

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This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

The Head of Digital Solutions – MEA is responsible for developing and executing the digital transformation strategy for Baxter Kidney Care (Vantive) in the Middle East & Africa region. This role will focus on leveraging digital health technologies, remote patient monitoring, AI-driven analytics, and connected care platforms to improve patient outcomes, optimize healthcare delivery, and enhance business performance. The role requires a strong understanding of digital health trends, regulatory landscapes, and data-driven decision-making. The individual will work closely with internal stakeholders, healthcare providers, policymakers, and technology partners to drive adoption and integration of digital kidney care solutions across the MEA region.

Key Responsibilities

1. Digital Strategy & Transformation

• Define and implement the digital health strategy for Baxter Kidney Care (Vantive) in the MEA region.

• Lead the development, deployment, and commercialization of digital solutions, including telehealth, remote patient monitoring, and AI-driven decision support systems.

• Align digital health initiatives with global and regional business objectives to drive value-based care models.

2. Market Development & Stakeholder Engagement

• Collaborate with healthcare providers, payers, regulators, and technology partners to drive digital kidney care adoption.

• Advocate for digital reimbursement models and regulatory approvals to support connected care solutions.

• Engage with Key Opinion Leaders (KOLs), government agencies, and medical societies to influence policy and promote digital innovations in kidney care.

3. Product Development & Technology Integration

• Work with global R&D, IT, and engineering teams to localize and customize digital health solutions for MEA markets.

• Oversee the implementation of digital tools such as electronic medical records (EMR) integration, patient monitoring platforms, and AI-driven analytics.

• Ensure digital solutions meet cybersecurity, data privacy, and compliance regulations across MEA countries.

4. Commercialization & Business Growth

• Develop go-to-market strategies for digital health solutions, ensuring strong market penetration and adoption.

• Partner with sales and marketing teams to create awareness and drive demand for digital kidney care innovations.

• Identify new revenue streams and digital business models, including subscription-based and value-based reimbursement structures.

5. Training & Capacity Building

• Lead training programs for internal teams, healthcare professionals, and patients on digital kidney care solutions.

• Organize digital health workshops, webinars, and conferences to promote best practices in connected kidney care.

• Support cross-functional teams in developing digital literacy and adoption strategies for healthcare facilities.

Essential Qualifications & Criteria Education

• Bachelor’s degree in Digital Health, Biomedical Engineering, Healthcare Management, IT, Business, or a related field.

• Master’s degree (MBA, MSc, or specialization in Health Informatics/Digital Transformation) is a plus.

Experience

• Minimum 8 years of experience in digital health, connected care, medical technology, or healthcare innovation.

• Proven track record in developing and launching digital healthcare solutions.

• Experience working with healthcare systems, regulatory authorities, and payers in the MEA region.

• Strong understanding of AI, machine learning, remote monitoring, and data analytics in healthcare. Skills & Competencies

• Digital Health Expertise: Strong knowledge of telemedicine, connected care platforms, and healthcare AI applications.

• Business Acumen: Ability to translate digital innovations into commercial success.

• Strategic Thinking: Ability to define and execute regional digital transformation strategies.

• Regulatory & Compliance Knowledge: Familiarity with MEA healthcare regulations

As of February 1, Baxter has completed the sale of its Kidney Care business, which will now operate as Vantive. Today, this job is within a Vantive deferred market, which means that the employer of record for this role will initially be Baxter. When the applicable legal entity in country goes live, the employer of record for the role will transition to Vantive. Vantive builds upon on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will continue to lead in the kidney care space and offer meaningful work to those who join us. If you have any questions, please review with the recruiter and/or hiring manager.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Address

Explore this location PO Box 64332, Office 2024, Building 64 Dubai Healthcare City
Dubai
United Arab Emirates
Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Madhuri, Senior Manager, Product & Strategic Initiatives in India

“Being a marketer at Baxter is a great enabler and gives opportunities to develop and exercise strategic decision making, portfolio management, project management, new launch excellence, driving profitable growth and omnichannel marketing campaigns. Leaders here are approachable and receptive to new ideas. Baxter gave me an opportunity to drive strategic initiatives across the India organization in addition to my current marketing role.”

Meet Bethany, Marketing Director in the United States

“I find it very rewarding to manage a new product development project from initial concept through to seeing the first patients on the therapy. It makes it all worthwhile to hear how our products and therapies are positively impacting a patient and their family.”

Meet Claire, Marketing Manager in Singapore

“In my current marketing role at Baxter, I've gained different insights and skillsets, one of them being learning to look at things from different angles. From big picture to strategy implementation, my experience has allowed me to help the sales team connect the dots together effectively.”

Meet Sara, EMEA Digital Health Project Leader in Portugal

“As an Early Career Professional, I must say that Baxter truly allows you to develop your career. I started working at a national role and advanced into an EMEA role in Digital Health, early this year. Being able to collaborate on the strategy behind an effective digital transformation of the company, makes me believe on our mission every day, and be very proud to work at Baxter.”

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