Sales Operations Head

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

The Head of Digital Solutions – MEA is responsible for developing and executing the digital transformation strategy for Baxter Kidney Care (Vantive) in the Middle East & Africa region. This role will focus on leveraging digital health technologies, remote patient monitoring, AI-driven analytics, and connected care platforms to improve patient outcomes, optimize healthcare delivery, and enhance business performance. The role requires a strong understanding of digital health trends, regulatory landscapes, and data-driven decision-making. The individual will work closely with internal stakeholders, healthcare providers, policymakers, and technology partners to drive adoption and integration of digital kidney care solutions across the MEA region.

Key Responsibilities

1. Digital Strategy & Transformation

• Define and implement the digital health strategy for Baxter Kidney Care (Vantive) in the MEA region.

• Lead the development, deployment, and commercialization of digital solutions, including telehealth, remote patient monitoring, and AI-driven decision support systems.

• Align digital health initiatives with global and regional business objectives to drive value-based care models.

2. Market Development & Stakeholder Engagement

• Collaborate with healthcare providers, payers, regulators, and technology partners to drive digital kidney care adoption.

• Advocate for digital reimbursement models and regulatory approvals to support connected care solutions.

• Engage with Key Opinion Leaders (KOLs), government agencies, and medical societies to influence policy and promote digital innovations in kidney care.

3. Product Development & Technology Integration

• Work with global R&D, IT, and engineering teams to localize and customize digital health solutions for MEA markets.

• Oversee the implementation of digital tools such as electronic medical records (EMR) integration, patient monitoring platforms, and AI-driven analytics.

• Ensure digital solutions meet cybersecurity, data privacy, and compliance regulations across MEA countries.

4. Commercialization & Business Growth

• Develop go-to-market strategies for digital health solutions, ensuring strong market penetration and adoption.

• Partner with sales and marketing teams to create awareness and drive demand for digital kidney care innovations.

• Identify new revenue streams and digital business models, including subscription-based and value-based reimbursement structures.

5. Training & Capacity Building

• Lead training programs for internal teams, healthcare professionals, and patients on digital kidney care solutions.

• Organize digital health workshops, webinars, and conferences to promote best practices in connected kidney care.

• Support cross-functional teams in developing digital literacy and adoption strategies for healthcare facilities.

Essential Qualifications & Criteria Education

• Bachelor’s degree in Digital Health, Biomedical Engineering, Healthcare Management, IT, Business, or a related field.

• Master’s degree (MBA, MSc, or specialization in Health Informatics/Digital Transformation) is a plus.

Experience

• Minimum 8 years of experience in digital health, connected care, medical technology, or healthcare innovation.

• Proven track record in developing and launching digital healthcare solutions.

• Experience working with healthcare systems, regulatory authorities, and payers in the MEA region.

• Strong understanding of AI, machine learning, remote monitoring, and data analytics in healthcare. Skills & Competencies

• Digital Health Expertise: Strong knowledge of telemedicine, connected care platforms, and healthcare AI applications.

• Business Acumen: Ability to translate digital innovations into commercial success.

• Strategic Thinking: Ability to define and execute regional digital transformation strategies.

• Regulatory & Compliance Knowledge: Familiarity with MEA healthcare regulations

As of February 1, Baxter has completed the sale of its Kidney Care business, which will now operate as Vantive. Today, this job is within a Vantive deferred market, which means that the employer of record for this role will initially be Baxter. When the applicable legal entity in country goes live, the employer of record for the role will transition to Vantive. Vantive builds upon on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will continue to lead in the kidney care space and offer meaningful work to those who join us. If you have any questions, please review with the recruiter and/or hiring manager.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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