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QUality careers at baxter

The Quality Team at Baxter is a group of mission driven individuals, responsible for the consistent delivery of high-quality products to our patients and customers worldwide. Our teams range from Calibration Technicians and Engineers to Auditing and Strategy professionals. We work through analytics, digital technology and various methodologies to drive continuous improvement and increase product quality each day. Alongside these processes, we are committed to fostering a culture of resiliency and teamwork, where we empower one another to contribute their creativity. With our mission to Save and Sustain lives, our Quality team plays a pivotal role in ensuring the safety and efficacy of our products, while continuing to make an impact in the healthcare industry.

“Innovation isn't always about novelty.”

Michael McCarthy

Director, Quality Strategy & Business Operations - Innovation

“As a dynamic and agile team, I view our Quality organization as a startup within the heart of our global headquarters. We are a cross-functional team, breaking down silos to ensure seamless progress from conceptualization to execution. We take a holistic approach to innovation. Innovation isn’t only about novel solutions, but also about new approaches and creative improvements to our existing processes."

Three employees in dark and light shirts

Mission Unites

The Quality team at Baxter is dedicated to ensuring that our products meet the highest standards of quality and safety. We work tirelessly to uphold Baxter's mission of saving and sustaining lives, and we are committed to delivering innovative solutions that improve the health and well-being of patients around the world. Our team is composed of experts in various fields who collaborate to ensure that our products are safe, effective, and reliable. We are proud of our commitment to quality and are constantly seeking ways to improve our processes and deliver even better results for our customers.

Female in white lab coat and blue hair net

Resiliency Strengthens

At Baxter, we understand the critical role that our products play in the healthcare industry, and we are committed to delivering solutions that can withstand the challenges of a dynamic and ever-changing environment. Our Quality team works to identify potential risks and develop strategies to mitigate those risks, ensuring that our products can continue to function effectively even in the face of adversity. We are also focused on continuous improvement, while seeking ways to enhance our processes and make them more robust and resilient. Our commitment to resiliency helps us to deliver products that our customers can rely on, even in the most difficult circumstances.

Baxter Quality

Every role makes a difference within the Quality team. Whether we are building a new process from scratch or facing a never-before-seen hurdle within our production line, we are trusted to bring endless creativity to the table. From working within a team or independently, we draw energy from collaboration as we create top tier products. Regardless of your specific role, it is sure to touch a portion of our global operation. Here are some of the Quality teams you can find at Baxter

Quality Calibration

At Baxter, our life-saving and sustaining products must meet customer requirements and regulatory standards. This is where our quality calibration function comes in. We assess the effectiveness of our quality management system and processes to ensure accuracy and consistency. Our talented team compares the system's performance to established standards and adjusts as needed.

Quality Assessment/Audit

Our quality audit function is critical to Baxter's product lifecycle. This team finds areas of improvement within our quality management systems and processes, while contributing to the enhancements of our products and services. This is where we stay compliant with regulations, standards, and internal policies.

Quality Control

Our resilient quality control team is essential to our Quality function. This team monitors and reviews Baxter's products and services to ensure they meet customer requirements and regulatory standards. They are also responsible for identifying and addressing any defects or issues to ensure consistent, high-quality standards with our products.

Quality Documentation

Baxter's detail-driven quality documentation team is dedicated to processes. These individuals create, maintain, and update documents and records related to our quality management system. These duties ensure that all information is accurately documented, stored, and accessed for the most effective use.

Quality Engineer

For a Quality Engineer, nothing is more important than ensuring our equipment and processes are FDA-compliant. They perform equipment qualification and process validation while supporting multiple engineering groups with the development and implementation of new processes and technologies. Additionally, they assist with and lead training for all quality systems to ensure everyone keeps quality top of mind.

Quality Validation

The quality validation team verifies Baxter's compliance with customer requirements and regulatory standards. The team works hard conducting inspections and completing audits, while providing documentation and certification of quality assurance along the way. Their goal is to provide assurance that anything Baxter delivers is of the highest quality and reliability.

Quality Laboratory

Our quality laboratory team is full of analytical problem solvers, who provide timely and accurate results. While each day looks different, this team works with various techniques and equipment to conduct testing and analysis. These tasks ensure our products and services are compliant with customer requirements and regulatory standards.

Quality Strategy & Initiatives

Much like a roadmap, our global quality strategy team is crucial for Baxter. These individuals work daily to optimize processes through digitalization and automation. With a forward-thinking mindset, they look to improve operational efficiency and adopt advanced technologies for our products, while managing different processes and systems. From R&D through product building and distribution, this team brings the quality blueprint to life.

Quality Systems, Platforms & Data Management

The global quality systems team oversees the various quality systems within Baxter. This team is technical and efficient and knows how to accomplish challenging tasks. Some responsibilities include leading the architecture, implementation and operations of platforms that bring in data, while also keeping the data secure and efficient. The goal is to ensure the integrity and availability of this information, as it is critical for improvements and product quality.

hear from our quality team

From the United States to Thailand, Costa Rica, Italy and everywhere in between, our Quality teams are proud to oversee the products that sustain and save lives for patients around the world. We've asked some of our teammates what they enjoy most about fife at Baxter and to share some of their experiences.

Shannon Kowal

Senior Quality Manager

Throughout my career, I have recognized the importance medical devices have for saving and sustaining lives. At Baxter, I am able to challenge the status quo, represent customer complaints, and improve satisfaction. Our team solves some of the most complex issues relating to product performance and continues to achieve high quality standards for our patients. 

Simon Worsley

Quality Assurance Team Leader

When thinking about my career journey at Baxter, I have learned about the various advancement opportunities within the Quality organization that have given me experiences from Quality Associate up to my current role as a Leader. I am grateful for the opportunities I have been given and feel privileged to contribute to Baxter's mission of saving and sustaining lives. 

Dawid Pysznik

Site Quality Head

During the difficult labor of our first child, I truly believe a single IV bag saved my child’s and wife’s lives. Whether it is a terminally sterilized or aseptically compounded produce manufactured right here in Thetford, it has the potential to save or sustain someone's life. That fact hits home significantly more at Baxter than anywhere else I have ever worked.  

Christie Bielinski

VP, Global Quality Compliance 

Working at Baxter gives me a sense of pride each day, as our mission consistently improves patient outcomes through the delivery of high-quality, innovative products. Our mission aligns well with both my professional and personal purpose as a quality professional and a wife, mother, daughter, caregiver, and patient.

Quality is behind everYTHING we do

Our Integrated Supply Chain (ISC) has a massive global footprint with manufacturing sites and distribution centers in over 20 countries!

Did you know Baxter was the FIRST commercial manufacturer of prepared IV Solutions?  We continue to be the world's largest flexible IV bag supplier today!

Tijuana Quality Team

We have over 3,000+  people in the Quality organization. After all, Quality is at the heart of everything we produce!

The Quality organization is significantly enhancing the implementation of AI on a large scale to foster collaboration, generate insights, and create innovative solutions!

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