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Solutions Business Development Manager

Req # JR - 163724 Location Bangkok, Bangkok, Thailand Job Category Sales Date posted 02/19/2025
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Overview

As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.

  • Support for Parents

  • Continuing Education/ Professional Development

  • Employee Heath & Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

Success Profile

What makes a successful Sales Professional at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Stakeholder Insight and Influence
  • Sales Solution Identification and Development
  • Negotiation Skills
  • Strategic Planning
  • Managing and Coaching
  • Ownership of the Business

Solutions Business Development Manager

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This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Role Summary

  • We are seeking to hire a Solutions Business Development Manager who will be responsible for building and maintaining relationships with C-suite and the Executive Board of our most important clients. In this role you will identify customer needs and develop the strategic long-term trusting relationships with key clients to accomplish organic growth and long term company objectives.

Essential Duties and Responsibilities

  • Develop and nurture relationships with eminent clients, collaborating closely with various departments to ensure flawless working relationships with key accounts.
  • Maintain positive relationships with relevant decision-makers and purchasers to successfully implement and compete for every available tender.
  • Identify customer needs, satisfy key clients, grow revenue, pinpoint new business opportunities.
  • Lead the negotiation of contracts with key accounts, ensuring all terms strictly meet the organization's standards.
  • Suggest innovative solutions and serve as the primary contact point for key customers.
  • Resolve customer complaints effectively and respectfully, ensuring a positive customer experience.
  • Gather, report, and communicate customer feedback on service, technology, and product delivery.
  • Research and source new potential clients to expand the company's client base.
  • Measure, track, and analyze key account metrics to determine areas for improvement and success.
  • Build detailed reports for upper management, providing insights and recommendations.
  • Keep up to date with industry and market trends and standard methodologies to stay competitive.
  • Work closely with the marketing team to initiate and coordinate the development of action plans to penetrate new markets and implement marketing plans accordingly.
  • Provide timely updates to senior management regarding performance and market intelligence.
  • Maintain accurate records of all customer databases at all times and ensure high levels of customer happiness.

Qualification & Experience

  • Master's degree in Business Administration, Sales, or a similar relevant field.
  • 5+ years of experience as a Key Account Manager or Business Development professional.
  • Experience in sales and customer service is an advantage.
  • Strong negotiation and leadership skills.
  • Critical thinking and analytical skills.
  • Proven ability to communicate and present effectively.
  • Excellent team leadership and collaborative abilities.
  • Proficiency in English.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Address

Explore this location 11F Thanapoom Tower 1550 New Petchburi Road Makasan, Rajthevi
Bangkok
Bangkok 10400
Thailand Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

“Baxter’s culture is one of inclusivity, respect and acceptance for one another, regardless of religious, political or sexual orientation. There is immense support that starts all the way at the top of the organization, including the creation of “Best Place to Work” for all employees.”

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

“In Baxter we are encouraged to extend our competencies and experiences through ongoing feedback, experiences and regular training. Personal development to achieve career aspirations is actively encouraged, and as a result, I recently secured an internal promotion which was actively supported by my manager and the wider Baxter team.”

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