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Workshop Lead

Req # JR - 171308 Location Whetstone, England, United Kingdom Job Category Technical Services Date posted 05/01/2025
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This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Workshop Manager

The Technical Services Workshop Manager is responsible for:

  • Ensure SLAs and performance goals are met and stay within budget across businesses, including leadership and development of all team members
  • Representing the UK workshop in business forums/meetings across UKIN and Europe. Developing and implementing effective strategies for Technical Services. Taking the lead as appropriate including monitoring service levels and initiating adjustments as deemed necessary
  • Manage the decon and demo facility, supporting the Commercial organisation with the demonstration equipment requests

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Manage and empower personnel on a day-to-day basis, ensuring continued quality service to external and internal customers
  • Control TS Depot expenses and revenue in compliance with budget and forecast, provide monthly reporting of financials
  • Ensure effective compliance to all quality systems requirements that are applicable to TS (Work in close relationship with QA)
  • All aspects of recruitment and retention of staff, including performance and productivity, implementation of training needs where necessary
  • Implementation and support of new initiatives, streamlining existing processes with particular emphasis on processes that directly contribute to Customer satisfaction and operational overspend
  • Overall responsibility for TS workshop and decon area
  • Creation and maintenance of departmental procedures as applicable
  • Support TS Director as part of the leadership team as well as the field team
  • Integration of new TS initiatives such new workshop, internalizing new portfolios
  • Lead is workshop audits (internally and externally)
  • Calibration coordinator

What are some of the benefits of working at Baxter?

  • Competitive total compensation package
  • Professional development opportunities
  • High importance placed on work life balance
  • Dedication to growing and developing an inclusive workforce

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Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Address

Explore this location Unit 5
The Whittle Estate
Cambridge Road
Whetstone
Leicestershire
LE8 6L
United Kingdom
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