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Sales Manager

Req # 208676 Location Petaling Jaya, Selangor, Malaysia Job Category Sales Date posted 09/04/2026
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Overview

As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.

  • Support for Parents

  • Continuing Education/ Professional Development

  • Employee Health & Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

Success Profile

What makes a successful Sales Professional at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Stakeholder Insight and Influence
  • Sales Solution Identification and Development
  • Negotiation Skills
  • Strategic Planning
  • Managing and Coaching
  • Ownership of the Business

Sales Manager

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This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Lead a team to achieve the designated sales budget (revenue & GP) and develop a profitable and sustainable business with new and existing customers.

Maximize the impact, effectiveness and productivity of the sales organization in Malaysia

Accountable for planning, direction and implementation of the sales business strategies



1)     Meet company’s sales objectives within agreed expenditures. Plans, directs and controls the sales and business activities for the team through the translation of strategic plans into sales strategic to attain sales volume, product mix, profit objectives and patient gems.

2) Prepare annual forecasts and participants in the determination of market potential and in preparation of sales expense estimates. Understand marketing strategies and collaborate with the marketing team to get needed resources and support for plan implementation. Recommend product and product line revisions as well as pricing changes. Work closely with Supply Chain to validate and modify monthly rolling forecasts as needed based on markets trends. Work closely with Distributor and Tendering Agents’ teams on delivery of products/services to ensure customers satisfaction. Collaborate with cross functional departments to ensure effective implementation.

3) Analyze market dynamics, historical data and knowledge of events impacting the business to develop overall sales targets in the short and medium-term. Ensure that the field force structure, territory alignment and customer base will deliver the most optimal results. Lead and facilitate target-setting activity ensuring proper balance of stretch and achievability. Ensure understanding of total rewards system and use this to motivate the team to improve their earnings.


4) Strengthen professional relationships with Key Opinions Leaders, major accounts and other special interest groups and associations by maintaining regular contact and providing proactive support as appropriate where required work with the Clinical and Technical Service teams to deliver a cohesive sales and clinical support model to drive business growth.

5) Regularly analyze Team’s performance against KPIs, identify improvement areas to drive corrective actions and provide support to improve performance. Assess team competencies, set and implement development plans with the team members. Build strong team spirit by setting clear directions, clarifying expectations, providing support, promoting teamwork and collaboration, and constantly engaging team to drive retention.

6) Effectively counsel and coach all reps to continuously improve their sales skills and to align their behaviors to Company Code. Minimize impact of vacancies through appropriate resource planning


7) Ensure team members submit their SFE (Sales Force Effectiveness) report on a timely basis and meets all the KPIs to maximize sales productivity while maintaining a professional and ethical standard.


8) Champions, models the Company’s Values and code of conduct. Ensure field force activities and behaviors follow the Code of Conduct.



Qualifications:

• Accepts personal responsibility; self-motivated, demonstrates ownership for achieving results; consistently meets or exceeds goals; operates in accordance with Baxter’s global business practice standards; understands and promotes compliance with Baxter policy and legal obligations;

• Excellent interpersonal and communication skills, both written and oral.

• Good negotiation and presentation skills.

• Ability to analyze and interpret data for effective sales strategies and good organizational/time management skills.

• Ability to understand and adapt to customer changing needs is essential.

• Demonstrate business acumen and knowledge of sales processes as well as strong leadership and decision-making abilities

• Required to work on a weekend for business activities such as Symposiums, Conferences, Events, Training etc.

• Travelling is required and may involve visits to remote urban areas either individually or with other personnel to complete course of work as well as to attend meetings, conferences, training



Education and/or Experience:

• At least 3 years of sales management experience in healthcare industry

• Proven management experience and leading a team of sales professionals

• Market development track record in the Malaysian pharmaceutical and/or medical devices

• Good understanding of the healthcare system and structure in Malaysia

• Degree in Science, Pharmacy or equivalent


Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Address

Explore this location B-21-3A, Level 21 , The Ascent, Paradigm , No. 1
Jalan SS 7/26A Kelana Jaya
47301 Petaling Jaya, Selangor
Malaysia Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

“Baxter’s culture is one of inclusivity, respect and acceptance for one another, regardless of religious, political or sexual orientation. There is immense support that starts all the way at the top of the organization, including the creation of “Best Place to Work” for all employees.”

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

“In Baxter we are encouraged to extend our competencies and experiences through ongoing feedback, experiences and regular training. Personal development to achieve career aspirations is actively encouraged, and as a result, I recently secured an internal promotion which was actively supported by my manager and the wider Baxter team.”

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