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Key Account Manager, NSW- Global Surgical Solutions

Req # JR - 158489 Location Old Toongabbie, New South Wales, Australia Job Category Sales Date posted 02/19/2025
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Overview

As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.

  • Support for Parents

  • Continuing Education/ Professional Development

  • Employee Heath & Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

Success Profile

What makes a successful Sales Professional at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Stakeholder Insight and Influence
  • Sales Solution Identification and Development
  • Negotiation Skills
  • Strategic Planning
  • Managing and Coaching
  • Ownership of the Business

Key Account Manager, NSW- Global Surgical Solutions

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This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

The Role

We have an exciting opportunity that has arisen for a dynamic Key Account Manager to join our Global Surgical Solutions team based in NSW. Baxter’s vision of saving and sustaining lives directly influences the technology of our portfolio that covers surgical tables, lights, pendants and integration.

GSS has some of the most sophisticated operating tables covering Hybrid Theatre integration, Specialty Spinal Tables and boasts the world’s only operating table that is integrated with the Da Vinci Xi surgical robot! Our technology is complemented by an industry renowned Yellofin stirrup range enhancing our growing reputation.

We are seeking an enthusiastic, self-driven and passionate personality to join the new team focusing on both private and public hospitals. Reporting into the Commercial Lead you will be focusing on achieving high engagement with surgeons and theatre staff, focussing on sharing our mission with prospective customers! Experience in operating theatres and/or Assistive Technology is highly regarded and working within the operating theatres supporting surgeons and nursing staff is a must.

You will be inheriting a territory rich with opportunities and possibilities. Utilising your experience on strategic territory planning and aligning with the business goals is a must to generate a solid pipeline and ensure long term future growth.

This is a capital sales role and best suited to a commercially focussed, results oriented individual.

Key responsibilities

  • Execute sales strategies as set by the manager and leadership team to attain quarterly and yearly sales targets

  • Develop new business and maintain existing business in order to grow the business

  • Maximise market presence by spending as much time as possible in the field with customers

  • Prepare and present sales proposals, tenders, product demonstrations and in-servicing to potential and existing customers as required

  • Negotiate price within defined schedules and guidelines as required

  • Attend corporate events as required including meetings and conferences

  • Provide in theatre case support as required

  • Support and participate in sales promotions and marketing activities as required

  • Ensure customers, prospective customers and staff are technically proficient through in-service presentations, one-on-one training, peer education and supply of information

  • Actively participate in the clinical environment by providing technical consultation as required

  • Practice excellent territory management in terms of organisation, administration & expense planning and control.

Key requirements

  • Tertiary qualifications in a subject area related to healthcare, science degree or a similar field

  • Five years plus experience in a capital equipment sales role within the medical device/healthcare industry

  • Proven experience working within the operating theatre environment within surgical capacity is highly desirable

  • Experience with assisted technology or theatre capital infrastructure will be highly regarded

  • Excellent selling skills, including beneficial selling techniques and key account Management

  • Strong working knowledge of the tendering process

  • Proficiency in Microsoft Office applications

  • Strong negotiating and influencing skills

  • Self-motivated, positive, and responsive.

Why Baxter?

At Baxter ANZ, we are focused on being a Best Place to Work where our people can be their authentic self, feel valued and respected. We are committed to a

culture where all employees can collaborate and work together effectively.

Relationships are a key component in how we operate in Baxter and we share the common traits of being reliable, ethical, caring, having empathy, actively listening to our colleagues as well as being open minded to new ideas and perspectives. Baxter is an organisation that makes inclusion and diversity a priority and that seeks to promote and improve gender equality in the workplace.

Baxter is proud to be recognized as an Inclusive Employer by the Diversity Council of Australia. We are also committed to delivering support structures for working families; stronger actions to address pay inequalities; and strategic recruitment and promotion practices that help to encourage the full participation of all people at work.

Vaccination Policy

All Australian and New Zealand Staff members who work at or visit hospitals, are in contact with patients or where required by a customer, must be fully vaccinated against COVID-19. The requirement to be vaccinated does not apply to other staff members at Baxter facilities.

Baxter is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law. Baxter encourages applicants of all ages.

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Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Address

Explore this location P O Box 88, One Baxter Drive
Old Toongabbie NSW 2146
Australia
Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

“Baxter’s culture is one of inclusivity, respect and acceptance for one another, regardless of religious, political or sexual orientation. There is immense support that starts all the way at the top of the organization, including the creation of “Best Place to Work” for all employees.”

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

“In Baxter we are encouraged to extend our competencies and experiences through ongoing feedback, experiences and regular training. Personal development to achieve career aspirations is actively encouraged, and as a result, I recently secured an internal promotion which was actively supported by my manager and the wider Baxter team.”

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