Commercial Excellence Enablement Manager

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

The Role:

Do you thrive in environments where you can challenge traditional ways of working and drive meaningful change? We are seeking an experienced Marketeer with a passion for training people and simplifying processes to join our Commercial Excellence team at Baxter! As a Commercial Excellence Enablement Manager you will act as an advisor to the commercial business. Reporting to the Snr Manager Commercial Excellence, you will ensure the SalesForce experience and marketing practices are executed in an efficient and productive manner.

In this role you’ll be first point of contact for CRM support and training while working cloesly with Global and local teams to drive the development of SalesForce to enable sales and marketing effectiveness. You will also work closely with the local marketing teams and commercial leaders, on facilitating the annual marketing planning process including campaign management covering segmentation, targeting, campaign management and tracking on SalesForce.

If you're a forward-thinking professional who is passionate about making a difference, we want to hear from you!

We would prefer that you are based in Sydney, but we will consider applications from candidates based in Melbourne and Brisbane.

Responsibilities:

• Provide engaging SalesForce training and standard methodologies to new and existing sales and marketing teams using various learning platforms and techniques

• Manage and monitor customer data within SalesForce, ensuring its accuracy, completeness, and security

• Collaborate with local Sales & Marketing Managers and the Global support team to ensure SalesForce meets the strategic needs of our ANZ business

• Offer day-to-day technical support and mentorship to SalesForce users in a timely and efficient manner

• Coordinate and facilitate the annual marketing planning process, working closely with local marketing teams and commercial leaders

• Build Baxter’s local marketing community to aspire to continuous improvement and development of marketing programmes and capabilities

• Use your experience in SalesForce campaign management to deliver training on standard methodologies. including segmentation and targeting, campaign management, and tracking in SalesForce.

Key Requirements:

• Tertiary degree in Business, Marketing, Customer Insights, or a related fields

• Proven experience within Marketing working within Medical Devices or Pharmaceutical industries

• Strong expertise in CMS platforms and data-driven marketing strategies

• Strategic and creative attitude with a hands-on approach to execution and problem-solving

• Proven experience in CRM leadership

• A passion for delivering outstanding customer experiences with a focus on campaign development and performance

• Ability to collaborate with cross-functional teams

• Excellent verbal and written communication/presentation skills.

Why Baxter?

At Baxter ANZ, we are focused on being a Best Place to Work where our people can be their authentic self, feel valued and respected. We are committed to a culture where all employees can collaborate and work together effectively. Relationships are a key component in how we operate in Baxter and we share the common traits of being reliable, ethical, caring, having empathy, actively listening to our colleagues as well as being open minded to new ideas and perspectives. Baxter is an organisation that makes inclusion and diversity a priority and that seeks to promote and improve gender equality in the workplace.

Baxter is proud to be recognized as an Inclusive Employer by the Diversity Council of Australia. We are also committed to delivering support structures for working families; stronger actions to address pay inequalities; and strategic recruitment and promotion practices that help to encourage the full participation of all people at work.

Baxter is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law. Baxter encourages applicants of all ages.

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Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

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