Digital Sales Representative

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Overview

As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer

Success Profile

What makes a successful Sales Professional at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

Stakeholder Insight and Influence
Sales Solution Identification and Development
Negotiation Skills
Strategic Planning
Managing and Coaching
Ownership of the Business

Digital Sales Representative

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This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Summary

To enhance the customer experience for Pharmacy Services through ownership of effective customer digitalization & communication via simplifying the ordering and supply process of Baxter compounding generating associated revenues. To ensure a positive and seamless experience throughout the customer journey, from initial interactions to post-purchase support as a differentiated service offering.

Essential duties and responsibilities

Drive uptake of customer digitalization from OLOT and Ascura to BOLT for all Patient Specific customers.
Future development of BOLT ensuring that its customer centric and drives additional value to both the customer and Baxter.
Consolidate and simplify the Batch ordering process to improve customer experience and generate additional revenues.
Introduction of standing orders process for compounding customers as part of a new revenue generating service offering.
Develop and implement automated email communications for customers to drive contract compliance.
Review customer volumes commitments on Call-off orders versus important metric reports and communicate with KAM’s to align with capacity and drive additional sales.
Work on improving processes, communication, and touchpoints throughout the customer journey.
Work closely with the KAMS, Unit Management Team and Operations Manager on customer relations, issues and needs.
Inform the business of changing market demands that should be reflected in the Baxter capabilities, ensuring IT and customer services are equipped to meet evolving market expectations.
Manage dedicated customer relationships and support additional customer calls and visits with KAMS

Job requirements

Education

Bachelor's degree required; business or marketing-related degree or equivalent professional qualification
Healthcare IT/pharma industry experience preferred with three to five years’ experience.

Experience

Understanding of the Healthcare IT market, Knowledge or experience of compounding practices, terminology, regulations and guidelines.
Persuasiveness, adaptability, judgement and decision-making skills
Commercial competence
Strong results orientation and analytical skills
Excellent project management skills
Excellent written and verbal communication skills
Formal presentation skills
Organisation and planning skills
Problem-solving skills
Problem analysis and problem-solving

“What are some of our benefits of working at Baxter?

Competitive total compensation package
Professional development opportunities
High importance placed on work life balance
Pension
Health Insurance
Life Assurance
Baxter is committed to growing and developing an inclusive and diverse workforce – you can read more about our specific values herehttps://www.baxter.com/careers/inclusion-diversity.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Address

Explore this location Baxter Healthcare Ltd Wallingford Road Compton
Newbury
Berkshire
RG207QW
United Kingdom Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

“Baxter’s culture is one of inclusivity, respect and acceptance for one another, regardless of religious, political or sexual orientation. There is immense support that starts all the way at the top of the organization, including the creation of “Best Place to Work” for all employees.”

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

“In Baxter we are encouraged to extend our competencies and experiences through ongoing feedback, experiences and regular training. Personal development to achieve career aspirations is actively encouraged, and as a result, I recently secured an internal promotion which was actively supported by my manager and the wider Baxter team.”

Join Our Talent Community

We're grateful for your interest in a career with Baxter, and would like to get to know you. Joining our Talent Community is a great way to stay connected, learn more about Baxter, and help our recruiters find you if there's an opportunity that aligns with your background, skills and interests.

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Digital Sales Representative

Overview

Success Profile

Digital Sales Representative

Summary

Essential duties and responsibilities

Job requirements

Education

Experience

Address

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Hear from Our Employees

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

Related Content

Join Our Talent Community