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Quality Associate III, CAPA

Req # JR - 164957 Location Medina, New York, United States Job Category Quality Date posted 03/26/2025
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Overview

This is where you make a difference in our patients’ safety. As a member of the Baxter Quality team, you will play an essential part in our mission of saving and sustaining lives. Quality is important throughout the entire product lifecycle and works collaboratively with all areas of the organization. Because Quality touches everything Baxter does, a role in Quality provides many opportunities for growth, learning and a successful career that has a daily impact on people’s lives.

  • Support for Parents

  • Continuing Education/ Professional Development

  • Employee Heath & Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

Success Profile

What makes a successful Quality team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Detail Oriented
  • Continuous Learner
  • Courageous
  • Collaborative
  • Critical Thinker
  • Influential

Quality Associate III, CAPA

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This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your role at Baxter

Implement all CAPA System process related activities within the facility including, identification of nonconformances associated with Baxter products and processes, the investigation of root cause, correction/containment, corrective/preventive action, verification of effectiveness and closure within Global Procedure requirements. Perform root cause investigation and corrective/preventive action activities within prescribed timelines. Report on system progress and metrics. Compile, prepare and present information to the facility CAPA Review Board/ Tier board structure. Train and/or mentor site personnel on the CAPA System process to maintain compliance to regulatory and global requirements.

What we offer from day 1:

  • Paid Time Off and Paid Holidays
  • Medical, Dental, Disability and Life Insurance coverage
  • Vision and Voluntary Benefits
  • Paid Parental Leave
  • Retirement Savings Plan
  • Employee Stock Purchase Program
  • Flexible Health Care Spending Accounts
  • Educational Assistance Plan

What you'll be doing

  • Responsible for conducting on nonconformance root cause investigation, containment corrective/preventive action, verification of effectiveness and closure activities.
  • Identify, implement, and monitor process improvements to ensure continuous improvement to product and process quality.
  • Mentor/Coach Investigation Owners in developing investigation plan, results corrective actions and efficiency checks.
  • Compile, prepare and present information to the facility CAPA Review Board. Maintain CRB information per established requirements.
  • Facilitate facility conformance and required action activities to ensure timeliness of completion.
  • Verify respective functional activities for each record are complete: Root Cause Analysis, Containment, Corrective Action, Preventive Action, Validation, Verification of Corrective/Preventive Action, Effectiveness Check and closure of completed.
  • Update procedures, work instructions and processes through approved change control processes.
  • Qualify as a site trainer, develop and provide training when needed. Maintain user system access process
  • Perform assessments or other correction, corrective action, preventive action processes
  • Perform other duties as assigned

What you'll bring

  • BS in science/engineering or equivalent, MS in science/engineering a plus.
  • 2+ years’ experience in quality with a medical device/pharmaceutical company or similar regulated industry, preferred.
  • ·Working knowledge of Quality Systems and related requirements and standards, including 21 CFR Part 820, 21 CFR Part 11, ISO 13485, preferred.
  • ·Strong knowledge of risk management, root cause analysis, corrective and preventive action and document control.
  • ·Demonstrated use of quality and root cause analysis tools, principles, and methodologies including statistical tools.
  • ·This role requires extensive personnel interaction, including all functions and all levels of the organization; candidate must be able to work well with all functional areas within the company.
  • ·Must be able to author and implement procedures in response to corrections or corrective actions.
  • ·Must have computer proficiency with solid experience in Microsoft Word, Excel, Minitab and Access or other database programs. TrackWise proficiency and experience, a plus.
  • ·Ability to work effectively as part of a cross functional team, should possess advanced organizational skills, presentation skills, and verbal/written communication skills. Attention to detail required

Additional Qualifications

  • This role requires extensive personnel interaction, including all functions levels of the organization.
  • Must have computer proficiency with solid experience in Microsoft Word, Excel, Minitab and Access or other database programs.
  • Ability to work effectively as part of a cross functional team
  • Excellent interpersonal and presentation skills
  • Attention to detail
  • Ability to multi-task and work well under pressure.
  • Understand scientific strategies and be able to invent new methods or new avenues of investigation
  • Good interpersonal/communication/influencing/negation/ training/ project management skills.
  • Working knowledge of FDA Regulations, ISO Regulation(s), and Application of Good Manufacturing Practices.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a manufacturing environment regulated by the FDA and many other work rules to prevent damage to the product we manufacture.  Some of those work rules include but are not limited to: 

  • Wearing a static protective smock at all times while in the work area
  • Working in close proximity to other employees.
  • Working in an environment that is temperature and humidity controlled. 

Join our dedicated team at Baxter Healthcare Corporation and be part of our mission to improve healthcare outcomes for patients worldwide. Apply today and take the next step in your career!

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Address

Explore this location 711 Park Avenue
Medina, NY 14103
United States of America
Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Christelle, Senior Quality Manager in Malta

“I was an Engineering Graduate with a Master's in Business Administration, and was more inclined toward working with people than with machines. When I came across an opportunity to work with Baxter as a Quality Engineer, it was the perfect combination: a manufacturing environment and a role that required me to collaborate with multiple teams daily. Baxter's mission of saving and sustaining lives gives me all the purpose and fulfilment I need.”

Meet Lorena, Senior QA Associate in London, UK

“I am registered pharmacist in the UK with experience with drug products and final product release. I am very dedicated to my work and accurate in details to ensure correct assessment is provided to our customers to ensure patients' safety.”

Meet Gary, Quality Research Manager in Singapore

“I have always enjoyed working at Baxter and I find here to be a great place to work! Management truly cares for you, and invests time and resources to support your career goals and aspirations. My current role provides me the opportunity to work with culturally diverse teams, bringing different talents together, learning from one another and working toward a common goal and mission.”

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