Supervisor, Collections

Apply Now

Overview

This is where your insights influence change. As a member of the Baxter Finance team, you have the critical thinking and analytical mindset that allows you to translate data into meaningful, actionable insights that help teams learn and adapt along the way. We guide our internal partners to understand financial opportunities or realities that move Baxter forward and closer to our mission to save and sustain lives. While you often work independently with your cross-functional team, you always have the greater finance organization to lean on for support and career mentoring.

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer

Success Profile

What makes a successful Finance team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

Adaptable
Analytical
Detail-oriented
Easygoing
Results-driven
Team player

Supervisor, Collections

Apply Now

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Your role at Baxter

The Collection Supervisor is responsible for the collection processes and working with Disputes, Cash Apps and Credit The focus is on providing the services vital to efficiently and optimally support the DSO, past due percentage, and bad debt goals of the various regions.

Your team

At Baxter Healthcare, we value partnership and inclusivity. Join a team that is dedicated to developing quality products with the patient in mind. Work alongside hardworking individuals, explore our diverse product portfolio, and benefit from the mentorship of our encouraging leadership team within our multinational organization!

What you'll do

Provide leadership in all components of the O2C processes with primary focus on Collections activities
Lead and empower a team of collection analysts and mentor collectors and provide guidance on collections methods the collector may apply
Advance the resolution of unresolved Dispute by bringing up through the management chain.
Issue clear and accurate reports to the appropriate managers, both verbal and written, on results, issues, and proposed solutions.
Set and achieve performance targets and carry out policies and procedures, ensuring all team members are aware and compliant.
Assist staff in identifying, defining, and implementing process improvements, identify and present solutions for continuous process improvements and support staff in this process as well.
Oversee Customer Disputes, supervise time to resolves and report out dispute trend analysis
Drive Dispute owners toward identifying and implementing root cause analysis and solutions (for process, customer, employee and financial value profiles).
Issue periodic reports and charts to supervise status of Dispute inventory
Identify and present solutions for continuous process improvements.
Responsible for staff training and education, provide performance feedback and coaching to team members and prepare training programs for employees
Understand abilities needed to complete tasks.

What you'll bring

Bachelor’s degree with a major in finance, business, accounting, or economics.
6+ years of experience in commercial collections, payment application, and credit analysis processes.
Experience in Collection improvements.
English C1 or higher
Expert in the invoice to cash processes.
Understanding of credit analysis, payment application, and collection standard methodologies.
Shared services operational experience.
Ability to travel to the United States and/or Canada

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Apply Now

Address

Explore this location F33
American Free Zone
3006 San Francisco
Costa Rica Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Monica Weber, Senior Analyst, Finance, Singapore

“Though Finance is often referred to as a support function, I find finance to be a critical aspect of Baxter operations. The finance community is one of the most connected across the globe and, from my experience, highly regarded among business partners. Every project I support or initiative I'm involved in I try to look at the total Baxter picture and understand how it relates to the business and patients. Having that level of insight behind my work drives motivation.”

Meet Serge Vandermotten, COE Controller, Benelux

“My job has always fascinated me at Baxter. After 33 years of service, this is where I want to continue my career. I have stayed because it is a large company grounded in sound ethics and provides countless opportunities for development and innovation. It is a company that lives, progresses, and constantly develops with time. I have great pleasure in forming professional relationships with my colleagues as we learn from each other’s experiences.”

Meet Joselyn Alvarez, Senior Analyst, Costa Rica

“It is impossible to be a part of Baxter and not learn and grow. I've had the opportunity to learn valuable skills from coworkers and enjoy the relationships we have built as professionals. As a global company, Baxter always looks towards automation and improvement. I know that my work helps us be more efficient and precise in ensuring that our products are consistently available to patients.”

Join Our Talent Community

We're grateful for your interest in a career with Baxter, and would like to get to know you. Joining our Talent Community is a great way to stay connected, learn more about Baxter, and help our recruiters find you if there's an opportunity that aligns with your background, skills and interests.

Join Now

Supervisor, Collections

Overview

Success Profile

Supervisor, Collections

Your role at Baxter

Your team

What you'll do

What you'll bring

Address

Share

Hear from Our Employees

Meet Monica Weber, Senior Analyst, Finance, Singapore

Meet Serge Vandermotten, COE Controller, Benelux

Meet Joselyn Alvarez, Senior Analyst, Costa Rica

Related Content

Join Our Talent Community