Skip to main content
A man standing confidently

Analyst, Contracts Commercial Excellence

Req # JR - 165783 Location Heredia, Provincia de Heredia, Costa Rica Job Category Commercial Operations Date posted 03/24/2025
Apply Now

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Your role at Baxter

The Contract analyst will be supporting the HST Sales Operations. They will be responsible for the implementation and maintenance of low to medium complexity direct and Regional or National Account bids, contracts, pricing agreements and contract analysis with the support or direction of others where needed. They will work collaboratively with the various Business Operations functions, Sales, Marketing, Finance and Legal departments to resolve contract issues, eliminate billing delays and process contract payments accurately. Position requires achieving timely achievement completion and short-term initiatives to support contract timelines and goals.

Your Team

The Department analyst is responsible for performing many tasks for the Medical Products Division and driving analysis and supporting decisions for several tasks under the US Hospital Products Division, solving sophisticated requests received thru different sources (i.e. but not limited to emails, mailboxes, Price Activations tools, SharePoint).

What you'll be doing

  • We serve as a key contact for assigned agreements and perform ad-hoc analysis /reporting as requested.

  • We process the monthly and daily activities via Calendar to ensure compliance with established Turnaround Times/important metrics

  • We partner with Legal, Sales, Marketing, and other functional groups to resolve issues in a timely manner.

  • We process all payments assigned to their contracts.

  • We research and resolve pricing and billing issues for assigned accounts.

  • We assist with monitoring the GPO roster maintenance process and general contract maintenance activities to ensure GPO administration fees, rebates and chargebacks are paid timely and accurately.

  • We keep an open communication (verbal and written) the Team Members as well with the leadership team.

  • We provide outstanding Customer Service to all internal/external customers.

  • We support as a backup for any other activity required in the team, based on previous training plans, by the Supervisor

  • We analyze, research, make recommendations and implement solutions of business issues and opportunities along with the Sr. Analysts, Managers

  • We build and maintain SOP processes documentation and continuously provide updates based on research and experience and process changes.

  • We are a liaison with Audit to provide support on internal and external audits requests and work preveniently on the SOX controls.

  • We assist and provide training to internal or external employees as needed.

  • We closely track the Metrics to ensure that goals are achieved.

What you'll bring

  • Bachelor's degree in Business Administration or a related field, or equivalent experience.

  • Proven experience in contract administration or a similar role.

  • Proficiency in Microsoft Office Suite, particularly Excel.

  • Experience in ERPs (SAP, JDE, AS400) is a requirement.

  • Proficiency in English and Spanish. B2 required.

  • Strong analytical and problem-solving skills.

  • Excellent attention to detail and the ability to handle multiple tasks simultaneously.

  • Strong communication and interpersonal skills.

  • Ability to collaborate optimally with cross-functional teams.

What are some of the benefits of working at Baxter?

We offer a competitive total compensation package, with professional development opportunities, where a high importance is placed on work-life balance!

Equal Opportunity Employer

Baxter Healthcare Corporation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Reasonable Accommodation

Baxter Healthcare Corporation is committed to providing reasonable accommodations to applicants with disabilities. If you require a reasonable accommodation during the application process, please let us know.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Apply Now

Address

Explore this location F33
American Free Zone
3006 San Francisco
Costa Rica
Explore This Location

Related Content

You have not recently viewed any jobs.

Please browse jobs and click the 'Save Job' button for the jobs you are interested in.

Then you will be able to see your saved jobs here.

Join Our Talent Community

We're grateful for your interest in a career with Baxter, and would like to get to know you. Joining our Talent Community is a great way to stay connected, learn more about Baxter, and help our recruiters find you if there's an opportunity that aligns with your background, skills and interests.

Join Now