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Associate Director, Clinical Quality Assurance

Req # JR - 159996 Location Deerfield, Illinois, United States Additional locations Raleigh, North Carolina; Chicago, IL; Skaneateles, NY; St Paul, Minnesota; Milwaukee, Wisconsin Job Category Quality Date posted 02/17/2025
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Overview

This is where you make a difference in our patients’ safety. As a member of the Baxter Quality team, you will play an essential part in our mission of saving and sustaining lives. Quality is important throughout the entire product lifecycle and works collaboratively with all areas of the organization. Because Quality touches everything Baxter does, a role in Quality provides many opportunities for growth, learning and a successful career that has a daily impact on people’s lives.

  • Support for Parents

  • Continuing Education/ Professional Development

  • Employee Heath & Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

Success Profile

What makes a successful Quality team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Detail Oriented
  • Continuous Learner
  • Courageous
  • Collaborative
  • Critical Thinker
  • Influential

Associate Director, Clinical Quality Assurance

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This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your role at Baxter:

The AD, Clinical Quality Assurance (CQA) is responsible for leading activities that result in being an organization that is clinical trial “Audit Ready”.  The primary responsibilities include: Leading the Clinical Quality Assurance Program, performing vendor qualification and management activities, accountability for clinical trial policies and procedures, investigation of clinical research quality concerns, and providing interpretation and application of current and upcoming regulations in the industry.  This position reports to the VP, WWM Strategy, Governance, and Operations with a dotted line to VP, Quality Compliance

What you'll be doing:

  • Develops and executes risk-based quality assurance strategies to support clinical operations activities, which include assessment / audit planning, conduct, documentation and follow up of planned activities

  • Maintains knowledge of FDA and other regulatory agencies’ (e.g., European agencies) activities, regulations and guidelines relevant to Clinical Affairs

  • Monitors relevant agency compliance rulings and communications

  • Provides expertise and guidance to collaborating departments in interpreting and implementing government and agency guidelines to assure GCP compliance

  • Leads the supplier/vendor qualification and compliance oversight process related to Clinical research

  • In partnership with Quality, lkeads the development, implementation, and execution of GCP compliance auditing programs to ensure the fulfillment of regulatory requirements

  • Reviews and monitors Clinical research related Corrective Action/ Prevention Action Plans identified internally and/or externally and assist in root cause analysis and formulating responses

  • Independently supports regulatory inspections of Sponsor, GCP sites and GC P vendors

  • Supports the Quality Planning Process and risk profiling activity & mitigation approaches during clinical study life-cycle

  • Supports the management of clinical quality systems & continuous improvement

  • Interacts and develops relationships with clinical research vendors’ quality leaders through audits, project teams, and established one-on-one relationships

  • Writes GxP Quality SOPs in support of the Clinical Quality Systems

  • Ensures compliance with corporate policies and procedures as well as US or other applicable healthcare authorities’ laws and regulations through ongoing assessments during the conduct of clinical studies

  • Identifies additional capacity needs for clinical research audit activity, assist in sourcing, and train incumbents on internal SOP’s related to the clinical trial audit program

  • Development and maintenance of written internal procedures for clinical assessments and associated templates

  • Leads the production of training material and training sessions regarding compliance to clinical research policies, procedures, standards and regulations

  • Participation in external committees (e.g., AdvaMed) as requested

  • Manage a team of 1-4 employees who are responsible for supporting the clinical quality assurance program


What you'll bring:

  • Bachelor’s Degree required, preferably in the life sciences

  • Minimum ten years’ experience working within a regulated bio-medical industry, verifying compliance to global regulations

  • People management experience of 1+ years

  • Clinical quality assurance medical device and/or pharmaceutical experience, with significant medical device experience in clinical research highly preferred

  • Certified auditor is a preference 

  • Advanced knowledge and understanding of clinical development programs and clinical trial processes as well as quality management systems and quality control tools

  • Advanced knowledge of and experience of with all regulations, and relevant standards (e.g., FDA, ISO, MDR, IVDR GDPR)

  • Knowledge of and experience with OUS country related regulations

  • Knowledge of processes related to Clinical Data Management and Biostatistics functions

  • Experience partnering with Regulatory Affairs and/or Quality department.

  • ASQ certification, IRCA or other relevant auditor certification a plus

  • Effective communication skills both verbal and written

  • Ability to work independently with minimal supervision and accountable for managing multiple clinical quality study activities concurrently

  • Demonstrates leadership abilities

  • Establishes rapport and collaborates with other (internal and external) team members; builds constructive and effective relationships

  • Anticipates problems, issues, and delays; proactively looks to minimize the impact of identified compliance issues

  • Multi-disciplinary knowledge across functional areas

  • Up to 20% travel

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $152,000 to $209,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

#LI-MS1

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Address

Explore this location 1 Baxter Parkway
Deerfield, IL 60015
United States of America
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Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Christelle, Senior Quality Manager in Malta

“I was an Engineering Graduate with a Master's in Business Administration, and was more inclined toward working with people than with machines. When I came across an opportunity to work with Baxter as a Quality Engineer, it was the perfect combination: a manufacturing environment and a role that required me to collaborate with multiple teams daily. Baxter's mission of saving and sustaining lives gives me all the purpose and fulfilment I need.”

Meet Lorena, Senior QA Associate in London, UK

“I am registered pharmacist in the UK with experience with drug products and final product release. I am very dedicated to my work and accurate in details to ensure correct assessment is provided to our customers to ensure patients' safety.”

Meet Gary, Quality Research Manager in Singapore

“I have always enjoyed working at Baxter and I find here to be a great place to work! Management truly cares for you, and invests time and resources to support your career goals and aspirations. My current role provides me the opportunity to work with culturally diverse teams, bringing different talents together, learning from one another and working toward a common goal and mission.”

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