Sr. Sales Resource Coordinator - Charleston, SC

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your Role at Baxter

THIS IS WHERE you build trust to achieve results!

As the Sr. Sales Resource Coordinator, you are the primary liaison between a team of field sales representatives and commercial operations support resources.

This is a full-time hybrid with the standard working hours of Monday through Friday, 8am-5pm. The hybrid model includes working from home on Monday and Fridays while reporting to the Charleston, SC office on Tuesdays, Wednesdays, and Thursdays. Candidates must be local to the area and able to meet these in-office requirements.

What You'll Be Doing:

• Quote Creation - Create and distribute product quotes to sales reps.
• Order entry for Infrastructure projects.
• Infrastructure Order management - follow up on orders, update dates and products when needed.
• Liaison with a variety of functions as needed - Product Managers, Order Expedite Team, Planning, Shipping, and others at all plants, to ensure orders meet expectations.
• Communicate key order changes to the appropriate field team members.
• Determine alternative solutions to accommodate various requests from field using knowledge of system and processes when applicable.
• Partner with cross functional teams when order has specified delivery date outside of normal lead times to expedite when needed.
• Partner with Operations and Production Planning as appropriate.
• Research Contract Pricing, SKU’s, Promotional Pricing, and other quote details.
• Communicate GPO contract quotes and terms and follow up with Contract Admin team as needed on master data.
• Provide details on product promotions and facilitate credit returns.
• New hire training as required.

What You'll Bring:

• Associates Degree preferred, or equivalent experience.
• 3+ years customer service experience in a similar capacity.
• Solid knowledge in SAP, proficiency in Microsoft Word, Excel, Salesforce.com.
• Experience with quote generation and order processing tools.
• Excellent oral and written communication skills.
• Exceptional problem-solving, attention to detail and planning skills and time management skills.

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $52,800 - $72,600 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.