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Implementation Program Manager

Req # 202526 Location Charleston, South Carolina, United States Job Category Information Technology Date posted 06/11/2026
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Overview

This is where we value your strategic mindset, technical expertise and passion for innovation. If you are someone who has the ability to transform strategies into actionable plans while also demonstrating empathy and a willingness to assist others, this might be the right opportunity for you. Your contributions will make a significant impact on Baxter's mission to save and sustain lives.

  • Paid Time Off

  • Employee Heath & Well-Being Benefits

  • Continuing Education/ Professional Development

  • Support for Parents

  • Employee Assistance Program

Success Profile

What makes a successful Information Technology team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Strategic Business Partner
  • Communicator
  • Curious
  • Results driven
  • Collaborative
  • Problem Solver

Implementation Program Manager

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This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Your role at Baxter

This is a unique opportunity to shape a first‑of‑its‑kind role embedded at the Medical University of South Carolina (MUSC), one of Baxter’s most important long‑term digital health partners. The hospital’s IT landscape is evolving, and you will be the connective tissue—helping define infrastructure requirements, streamline implementation pathways, and ensure that new technologies across nurse call, mobile applications, and connected care are deployed successfully.

Baxter and MUSC are well into their first year of an eight-year renewable contract that includes a growing portfolio of health care products and digital solutions.  This role offers the chance to build something foundational, influence enterprise level strategy, and collaborate with the Baxter MUSC Program Manager and Customer Success Manager to become the trusted voice of the customer within Baxter. It’s an ideal fit for someone with hospital IT program management experience who thrives in ambiguity, learns quickly, and wants to make a meaningful impact on clinical operations and patient care.

This is an onsite position based at MUSC in Charleston, South Carolina.

What you’ll be doing

  • Working closely with the Baxter MUSC Program Manager and Customer Success Manager

  • Lead planning and execution of high‑impact IT implementation programs across multiple hospital departments, ensuring alignment with clinical workflows and enterprise IT strategy.

  • Serve as the primary partner to senior IT and operational leaders at MUSC, building trust, transparency, and long‑term value realization.

  • Direct cross‑functional teams—including product, IT, clinical informatics, and vendor partners—to ensure seamless solution delivery.

  • Establish governance frameworks, manage risks, and proactively address barriers to deployment success.

  • Drive operational readiness, training strategy, and change‑management activities to support system adoption and user enablement.

  • Provide oversight of system integration, data migration, and configuration activities, escalating technical issues as needed.

  • Monitor post‑launch performance, define key performance indicators (KPIs), and lead continuous improvement initiatives to optimize utilization and outcomes.

  • Deliver clear, data‑driven updates and recommendations to internal and customer executive sponsors.

What you’ll bring

  • Deep expertise in healthcare IT, including clinical systems, electronic health record (EHR) workflows, and data integration standards such as Health Level Seven (HL7) and Fast Healthcare Interoperability Resources (FHIR).

  • Demonstrated ability to lead large, cross‑functional teams and influence C‑suite stakeholders in a healthcare environment.

  • Strong strategic thinking capabilities with the ability to balance tactical execution and long‑range program planning.

  • Proven success navigating ambiguity, resolving escalated issues, and managing competing priorities.

  • Executive‑level communication skills with the ability to engage both technical and non‑technical audiences.

  • Experience leading enterprise‑wide programs using frameworks such as the Project Management Body of Knowledge (PMBOK) or Agile methodologies, and tools such as Smartsheet or Microsoft Project.

  • Bachelor’s degree in IT, healthcare, business, or a related field preferred; master’s degree preferred.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $128,000 to $176,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses and/or long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Address

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Raleigh, NC 27607
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Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Anchal Tayal, Principal Software Engineer, India

“I am proud to be associated with a company whose mission is to Save and Sustain lives. As a Principal Engineer, my key responsibility is to design and implement the new product features in the most efficient, effective, and maintainable way. These products are designed to empower our patients worldwide. It has been an exciting journey so far full of learnings and a sense of satisfaction in what we do and how it impacts lives.”

Meet Jorge Ramirez, Senior Specialist - Mexico

“Technical skills are really important, but in my case, Baxter helped me in developing soft skills like leadership, work ethic, problem-solving, adaptability, and communication. I’ve learned this by following the example of my manager and some other valuable people. Baxter was the first company that offered me a career plan since the beginning, that was a game changer for me.”

Meet Malgorzata Grzesik, Senior Project Manager, USA

“I feel that everything that I know at work, I learned it from others. We have amazing people from all over the world with different backgrounds, whom I get to work with and learn from every day. I am part of an organization where developing new skills and growing professionally are welcomed and embraced. I have been given many opportunities to grow and take on new challenges. I am also excited and ready for the new ones to come along. With the support of our IT leaders and amazing teammates, we do great things.”

Meet Reagan, Senior Research Scientist in the United States

“For me, the best thing about working at Baxter is being able to do work that’s important to people—especially patients—outside of Baxter's walls. Inside our walls, I get to work with a fantastic team, and we know we're making a difference.”

Meet Karthik, Director of Renal Care R&D - Digital Health & Co-President of the Asian Leadership Network Business Resource Group, United States

“I’m excited about my role because I believe that digital initiatives can make a tremendous impact on lives by allowing people to access the same therapies and have similar care — whether in a hospital, a healthcare clinic, or the patient’s home — anywhere in the world.”

Meet Amitha, Research Associate in India

“Coming from a non-healthcare academic background, my current role has offered ample opportunities to learn a lot of new things. Leaders at Baxter are motivating, help us grow and provide a collaborative environment. The role gives me opportunities to have technical discussions with peers and subject matter experts globally, to learn interacting with customers, and manage project deadlines and deliverables. I am excited about shaping my career here at Baxter.”

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