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IT, Business Relationship Manager

Req # JR - 168048 Location Bengaluru, Karnataka, India Job Category Information Technology Date posted 05/21/2025
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Overview

This is where we value your strategic mindset, technical expertise and passion for innovation. If you are someone who has the ability to transform strategies into actionable plans while also demonstrating empathy and a willingness to assist others, this might be the right opportunity for you. Your contributions will make a significant impact on Baxter's mission to save and sustain lives.

  • Paid Time Off

  • Employee Heath & Well-Being Benefits

  • Continuing Education/ Professional Development

  • Support for Parents

  • Employee Assistance Program

Success Profile

What makes a successful Information Technology team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Strategic Business Partner
  • Communicator
  • Curious
  • Results driven
  • Collaborative
  • Problem Solver

IT, Business Relationship Manager

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This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

The Consultant IT will be a strategic partner and business relationship manager to WWM and Regulatory Affairs leadership teams. This partnership will enable the function to achieve its goals, drive the greatest leverage of our technical investments, enable innovation, and maintain Baxter’s leadership position in the market.  
To be successful, this IT consultant must engage with the leaders to build digital and technology understanding in the leadership team while collaborating on business strategies and outcomes to ensure the technology suite and roadmap will deliver the required business value. 
This role will act as a point of contact for their business partners and be accountable for IT stakeholders’ relationship to ensure alignment across IT functions and process fluency.


Responsibilities 
•    Develop value propositions and business cases based on customer and business needs
•     Be a strategic partner and advisor to the business by leveraging best resources inside and outside the organization to make the right technology decisions for respective functions. 
•    Single point of contact for IT, partnering across various IT functions, including solution, data and analytics, and technical delivery to ensure the end-end solution is delivered
•    Demonstrate business knowledge and support the project deliverables to ensure business needs are met.
•    Conduct interviews to understand business partner pain points
•    Partner with Procurement and 3rd party vendors as needed for new solutions and enhancements
•    Develop a roadmap by working with business partners.
•    Integrate input from multiple channels, including customer research, industry research/best practices and stakeholder requirements, into product priorities and requirements
•    Communicate status, solutions, and concerns. Disseminate information in a timely manner within the team and across functions. Deliver presentations, facilitate, and address issues at all levels of management.
•    Prioritize projects and features based on impact and alignment with the team’s long-term goals and strategy
•    Serve as product owner and lead agile or SDLC based project teams
Qualifications 
•    Management of stakeholders and their expectation.
•    Ability to work with cross-functional matrixed teams to deliver on a common goal.
•    Interpersonal skills and development of relationships with team members, peers, leaders and customers.
•    Ability to work collaboratively with a variety of business, data science and technical stakeholders
•    Foundational project management skills (projects involving internal and external stakeholders) with ability to meet tight deadlines and prioritize workloads
•    Ability to work in a culture that thrives on feedback and seeks opportunities to stretch outside your comfort zone, with bias for action and completion
•    Strong communication skills – written and verbal
•    Sharp analytical and problem-solving skills with attention to details and ability to make tough decisions
•    Creative and innovative thinker
•    Solid understanding of user-centered design principles
•    Outstanding communication, presentation and leadership skills.


Education and Experience
•    Bachelor’s degree in Computer Science, Computer Engineering or other related fields. 
•    Minimum of 8 years of experience in Information Systems, experience in multiple areas of IT.
•    3+ years of experience managing regulatory applications such as Veeva Promomats that support advertising and promotional review business processes.
•    Proven ability to make sound decisions, build long-term strategic plans
•    Expertise / understand cloud technologies, preferably Veeva, Medidata, Oracle, Salesforce.
•    Work with third party, Worldwide Medical and Regulatory Leadership Teams and/or business partner when issues are found; manage issues to closure.
•    Knowledge of regulatory requirements concerning GxP applications.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Address

Explore this location Crescent I, 10th Floor
Prestige Shantiniketan Campus,Whitefield
Bangalore- 560 048
Karnataka
India Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Anchal Tayal, Principal Software Engineer, India

“I am proud to be associated with a company whose mission is to Save and Sustain lives. As a Principal Engineer, my key responsibility is to design and implement the new product features in the most efficient, effective, and maintainable way. These products are designed to empower our patients worldwide. It has been an exciting journey so far full of learnings and a sense of satisfaction in what we do and how it impacts lives.”

Meet Jorge Ramirez, Senior Specialist - Mexico

“Technical skills are really important, but in my case, Baxter helped me in developing soft skills like leadership, work ethic, problem-solving, adaptability, and communication. I’ve learned this by following the example of my manager and some other valuable people. Baxter was the first company that offered me a career plan since the beginning, that was a game changer for me.”

Meet Malgorzata Grzesik, Senior Project Manager, USA

“I feel that everything that I know at work, I learned it from others. We have amazing people from all over the world with different backgrounds, whom I get to work with and learn from every day. I am part of an organization where developing new skills and growing professionally are welcomed and embraced. I have been given many opportunities to grow and take on new challenges. I am also excited and ready for the new ones to come along. With the support of our IT leaders and amazing teammates, we do great things.”

Meet Reagan, Senior Research Scientist in the United States

“For me, the best thing about working at Baxter is being able to do work that’s important to people—especially patients—outside of Baxter's walls. Inside our walls, I get to work with a fantastic team, and we know we're making a difference.”

Meet Karthik, Director of Renal Care R&D - Digital Health & Co-President of the Asian Leadership Network Business Resource Group, United States

“I’m excited about my role because I believe that digital initiatives can make a tremendous impact on lives by allowing people to access the same therapies and have similar care — whether in a hospital, a healthcare clinic, or the patient’s home — anywhere in the world.”

Meet Amitha, Research Associate in India

“Coming from a non-healthcare academic background, my current role has offered ample opportunities to learn a lot of new things. Leaders at Baxter are motivating, help us grow and provide a collaborative environment. The role gives me opportunities to have technical discussions with peers and subject matter experts globally, to learn interacting with customers, and manage project deadlines and deliverables. I am excited about shaping my career here at Baxter.”

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