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Consultant IT, Process Mining and Citizen Development

Req # JR - 170833 Location Bengaluru, Karnataka, India Job Category Information Technology Date posted 04/25/2025
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Overview

This is where we value your strategic mindset, technical expertise and passion for innovation. If you are someone who has the ability to transform strategies into actionable plans while also demonstrating empathy and a willingness to assist others, this might be the right opportunity for you. Your contributions will make a significant impact on Baxter's mission to save and sustain lives.

  • Paid Time Off

  • Employee Heath & Well-Being Benefits

  • Continuing Education/ Professional Development

  • Support for Parents

  • Employee Assistance Program

Success Profile

What makes a successful Information Technology team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Strategic Business Partner
  • Communicator
  • Curious
  • Results driven
  • Collaborative
  • Problem Solver

Consultant IT, Process Mining and Citizen Development

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This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

The Consultant will build trusted relationships with business leadership to find areas where process mining can enable them to meet their business objectives. They will maintain technical responsibility of Process Mining solutions, and lead process analysis, specifications, solution design, development, and delivery.

What you’ll be doing

  • Bridge the gap between Process Mining CoE and Process Owners.
  • Provide technical expertise toward all aspects of process mining, including data collection methodology, data structure and quality, design of analytics reports and continuous improvement.
  • Monitor and manage licenses and APC (Analytical Processing Capability), to ensure a cost-effective license usage model.
  • Set up and maintain data models/structures that are the basis for process analysis.
  • Work together with stakeholders responsible for the data input to ensure we can correctly measure and track all necessary information.
  • Collaborate with IT system experts to ensure the IT systems are set up correctly to gather all relevant information and support the most effective data structures.
  • Maintain and extend existing Celonis data processing pipelines.
  • Connect with region project sponsors and SMEs to generate analytics reports.
  • Define project objectives and key metrics.
  • Communicates to CoE on status, stakeholder management, issues, escalations.
  • Ensures continuous improvement, best-practice, and sustainability.
  • Review process discovery output to translate data into actionable business insights; create target-oriented analysis
  • Prioritize work and deliverables to align with the business team’s long-term goals and strategy.
  • Be active in Automation Citizen Development Community of Practice, provide oversight and guidance over how citizen developers create and integrate their automations/applications, with a specific focus on Process Mining.

What you’ll bring

  • Ability to work collaboratively with a variety of business and technical stakeholders.
  • Outstanding project management skills with ability to meet tight deadlines and prioritize workloads.
  • Interpersonal skills and development of relationships with team members, peers, leaders, and customers.
  • Knowledge of Celonis Process Mining. Exposure to adjacent intelligent automation technologies (Test Automation, RPA etc.) is a plus.
  • Ability to work in a culture that thrives on feedback and seeks opportunities to stretch outside your comfort zone, with bias for action and completion.
  • Strong communication skills – written and verbal.
  • Experience leading change, change management, flexibility.
  • Solid business acumen.
  • Strategic thinking and analytical skills.
  • Ability to quickly build trust and establish relationships.
  • Must be process oriented and able to define and implement new processes and standards.

Education & Experience

  • Bachelor's degree in computer science, Computer Engineering, or other related fields. MBA or MS a plus.
  • 8+ years of experience in Information Systems, experience in multiple areas of IT.
  • Experience with ERP systems including JDE and SAP
  • Experience with other related financial systems such as Coupa, Pega, Maximo
  • Certification in process mining or Celonis, such as the Celonis Certified Process Mining Specialist (CCPMS) certification
  • Experience in Object-centric process mining, including data modeling and process analysis
  • Experience in Source to Pay and Order to Cash processes, with a strong understanding of finance principles
  • Experience in Global Business Services, including process improvement and cost reduction initiatives

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Address

Explore this location Crescent I, 10th Floor
Prestige Shantiniketan Campus,Whitefield
Bangalore- 560 048
Karnataka
India Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Anchal Tayal, Principal Software Engineer, India

“I am proud to be associated with a company whose mission is to Save and Sustain lives. As a Principal Engineer, my key responsibility is to design and implement the new product features in the most efficient, effective, and maintainable way. These products are designed to empower our patients worldwide. It has been an exciting journey so far full of learnings and a sense of satisfaction in what we do and how it impacts lives.”

Meet Jorge Ramirez, Senior Specialist - Mexico

“Technical skills are really important, but in my case, Baxter helped me in developing soft skills like leadership, work ethic, problem-solving, adaptability, and communication. I’ve learned this by following the example of my manager and some other valuable people. Baxter was the first company that offered me a career plan since the beginning, that was a game changer for me.”

Meet Malgorzata Grzesik, Senior Project Manager, USA

“I feel that everything that I know at work, I learned it from others. We have amazing people from all over the world with different backgrounds, whom I get to work with and learn from every day. I am part of an organization where developing new skills and growing professionally are welcomed and embraced. I have been given many opportunities to grow and take on new challenges. I am also excited and ready for the new ones to come along. With the support of our IT leaders and amazing teammates, we do great things.”

Meet Reagan, Senior Research Scientist in the United States

“For me, the best thing about working at Baxter is being able to do work that’s important to people—especially patients—outside of Baxter's walls. Inside our walls, I get to work with a fantastic team, and we know we're making a difference.”

Meet Karthik, Director of Renal Care R&D - Digital Health & Co-President of the Asian Leadership Network Business Resource Group, United States

“I’m excited about my role because I believe that digital initiatives can make a tremendous impact on lives by allowing people to access the same therapies and have similar care — whether in a hospital, a healthcare clinic, or the patient’s home — anywhere in the world.”

Meet Amitha, Research Associate in India

“Coming from a non-healthcare academic background, my current role has offered ample opportunities to learn a lot of new things. Leaders at Baxter are motivating, help us grow and provide a collaborative environment. The role gives me opportunities to have technical discussions with peers and subject matter experts globally, to learn interacting with customers, and manage project deadlines and deliverables. I am excited about shaping my career here at Baxter.”

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