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Sr Analyst, IT - Quote to Cash

Req # JR - 133316 Location Warsaw, Mazovia, Poland Job Category Information Technology Date posted 09/27/2024
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Overview

This is where we value your strategic mindset, technical expertise and passion for innovation. If you are someone who has the ability to transform strategies into actionable plans while also demonstrating empathy and a willingness to assist others, this might be the right opportunity for you. Your contributions will make a significant impact on Baxter's mission to save and sustain lives.

  • Paid Time Off

  • Employee Heath & Well-Being Benefits

  • Continuing Education/ Professional Development

  • Support for Parents

  • Employee Assistance Program

Success Profile

What makes a successful Information Technology team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Strategic Business Partner
  • Communicator
  • Curious
  • Results driven
  • Collaborative
  • Problem Solver

Sr Analyst, IT - Quote to Cash

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Vantive: A New Company Built on Our Legacy

Since last year, Baxter has been on a journey to separate our Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.

*Completion of the proposed sale of Vantive to funds managed by the Carlyle Group is subject to receipt of customary regulatory approvals and satisfaction of other closing conditions.

Global Commercial Technology Product Analyst

A Product Analyst will work closely with the Global Product Owner (PO)/business Product Manager/stakeholders/SMEs from different regions/countries to analyze and define how technology can enable business processes and drive KPI improvement.  

PM Analysts are Techno-Functional resources that can gain understanding of the business process flows and translate that to technical solutions as aligned by architectural and engineering design.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Analyze existing business processes in place and assess fit/gap to already established solutions.

  • Define business requirements together with PO and business stakeholders.

  • Champion process governance with the goal to harmonize processes and the underlying system solution, globally.

  • Champion change – promote and drive the change and new ways of working.

  • Support PO with Inception/Backlog Grooming preparation and execution to understand the product vision and it's application in the overall business processes

  • Support Inception preparation and documentation for upcoming program increments

  • Prepare design artifacts:  flow diagrams, use case documents, story maps, mockups to help visualize and describe the process

  • Investigation on questions that arise from the Backlog grooming sessions

  • Work closely with the Agile Team/BAs to understand how the Product Vision can be translated into working software

  • Support the solution design and technical architects; Define integration requirements with integration architects as well as teams supporting other systems (e.g. JDE)

  • Align requirements with architectural model - i.e.  creating mockups/process flows of how layout/processes may get implemented in SF to fulfill the requested functionalities

  • Align with POs on scope questions and support story writing related to the scope or acceptance criteria at story level.

  • Support the development/test team in clarifying requirements/acceptance criteria

  • Review of stories to ensure they are remaining within the boundaries of the feature benefit hypothesis and Feature Acceptance Criteria - consult with PO on discrepancies

  • Augment Acceptance Criteria in each user story to ensure system specific items are included so that scripts are written to adequately test for working software to meet the business needs and product vision.

  • Support POs and Commercial Operations with iteration demos and Support POs with System/Feature level demos

  • Support the definition of end-to-end test scenario definition by working with POs and PMs

  • Support regional Commercial Operations with UAT testing issue investigation and resolution Provide support to regional/country teams deploying the new customer service solution in countries

  • Support Business PM/training team with technical aspects of training development Support teams with release and deployment activities at cutover (Support sanity testing, issues etc.)

  • Support hypercare:

  • Support triage Production Issues (ad hoc) - discuss prioritization with POs/POs - facilitate issue resolution with appropriate teams (Scrum or Sustain) once prioritized and assigned

  • Investigate production issues and align on fix with PO/Dev Team/Sustain team (PO if necessary)

  • Support with Technical Integration - mapping definition, testing issue resolution

Qualificatons:

  • Bachelor’s degree with  >3 years of experience in digital/technical product ownership

  • Commercial Technology Products experience or knowledge such as Customer Relationship Management, Marketing, Quoting/Contracting and Pricing.

  • Established Commercial Business Acumen

  • Technical aptitude; to convey and collaborate around the development of the desired functionality particularly with cloud applications; prior experience or ability to learn technical development architecture and configuration principles

  • Strong understanding and working experience with Agile approach and culture; Understanding the SAFe (Agile at scale) approach is a plus. 

  • Ability to work with multiple geographies in a multicultural environment

  • Experience in working in regulated environments (i.e. privacy/compliance) preferred

Desired Characteristics:

  • Proven analytical and problem resolution skills

  • Solid digital/technical skills foundation

  • Customer centric and empathetic

  • Objective/outcome driven

  • Proactive responsible individual, able to set own action plans

  • Excellent written and oral communications skills

  • Strong interpersonal and leadership skills

What do we offer

  • Probation period of 3 months and then for an indefinite period.

  • Competitive salary, annual bonuses, recognition award program.

  • Environment based on our values: collaboration, speed, courage and simplicity.

  • Possibilities for development on a personal and professional level in one of the leading global MedTech companies.

  • Package of benefits including Private medical care (Lux Med), Life Insurance, Multisport card.

  • Bax4U - cafeteria/lunch cards (300 PLN).

  • PPE program with very attractive conditions available for each employee after 3 months.

  • Educational support: fully covered language courses (English or other languages according to business needs), financial certifications (ACCA, CIMA)

  • Co-financing of holidays and an additional 2 days off from work annually.

  • Employee Stock Purchase Plan.

  • Great Warsaw office location - Powiśle!

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

133316
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Address

Explore this location 8 Kruczkowskiego Street
00-380 Warsaw
Masovian
Poland
Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Anchal Tayal, Principal Software Engineer, India

“I am proud to be associated with a company whose mission is to Save and Sustain lives. As a Principal Engineer, my key responsibility is to design and implement the new product features in the most efficient, effective, and maintainable way. These products are designed to empower our patients worldwide. It has been an exciting journey so far full of learnings and a sense of satisfaction in what we do and how it impacts lives.”

Meet Jorge Ramirez, Senior Specialist - Mexico

“Technical skills are really important, but in my case, Baxter helped me in developing soft skills like leadership, work ethic, problem-solving, adaptability, and communication. I’ve learned this by following the example of my manager and some other valuable people. Baxter was the first company that offered me a career plan since the beginning, that was a game changer for me.”

Meet Malgorzata Grzesik, Senior Project Manager, USA

“I feel that everything that I know at work, I learned it from others. We have amazing people from all over the world with different backgrounds, whom I get to work with and learn from every day. I am part of an organization where developing new skills and growing professionally are welcomed and embraced. I have been given many opportunities to grow and take on new challenges. I am also excited and ready for the new ones to come along. With the support of our IT leaders and amazing teammates, we do great things.”

Meet Reagan, Senior Research Scientist in the United States

“For me, the best thing about working at Baxter is being able to do work that’s important to people—especially patients—outside of Baxter's walls. Inside our walls, I get to work with a fantastic team, and we know we're making a difference.”

Meet Karthik, Director of Renal Care R&D - Digital Health & Co-President of the Asian Leadership Network Business Resource Group, United States

“I’m excited about my role because I believe that digital initiatives can make a tremendous impact on lives by allowing people to access the same therapies and have similar care — whether in a hospital, a healthcare clinic, or the patient’s home — anywhere in the world.”

Meet Amitha, Research Associate in India

“Coming from a non-healthcare academic background, my current role has offered ample opportunities to learn a lot of new things. Leaders at Baxter are motivating, help us grow and provide a collaborative environment. The role gives me opportunities to have technical discussions with peers and subject matter experts globally, to learn interacting with customers, and manage project deadlines and deliverables. I am excited about shaping my career here at Baxter.”

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