Supv, Complaint Hand

Apply Now

Overview

This is where you make a difference in our patients’ safety. As a member of the Baxter Quality team, you will play an essential part in our mission of saving and sustaining lives. Quality is important throughout the entire product lifecycle and works collaboratively with all areas of the organization. Because Quality touches everything Baxter does, a role in Quality provides many opportunities for growth, learning and a successful career that has a daily impact on people’s lives.

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer

Success Profile

What makes a successful Quality team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

Detail Oriented
Continuous Learner
Courageous
Collaborative
Critical Thinker
Influential

Supv, Complaint Hand

Apply Now

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Sobre nosotros: Nuestra misión Salvar y sostener vidas

En Baxter, estamos profundamente conectados por nuestra misión. Independientemente de tu función en Baxter, tu trabajo tiene un impacto positivo en las personas de todo el mundo. Experimentarás un sentido de propósito en toda la organización, ya que sabemos que nuestro trabajo mejora los resultados para millones de pacientes.

Los productos y terapias de Baxter se encuentran en casi todos los hospitales del mundo, en clínicas y en el hogar. Durante más de 85 años, hemos sido pioneros en importantes innovaciones médicas que transforman la atención médica.

Juntos, creamos un lugar donde somos felices, exitosos y nos inspiramos mutuamente. Aquí es donde puedes hacer tu mejor trabajo.

Únete a nosotros en la intersección de salvar y sostener vidas, donde tu propósito acelera nuestra misión

Tu rol en Baxter

Desde tu rol como Supv, Complaint Hand #Aquí es donde contamos con tus conocimientos y talento para supervisar a los equipos que realizan actividades de tramitación de reclamaciones, controlar y escalar en el momento oportuno los productos, centros, regiones o flujos de trabajo asignados para tomar las medidas adecuadas para que se cumplan los KPI.

Tu equipo

Desarrollamos productos de calidad pensando en el paciente, por lo que nuestros esfuerzos también se centran en el paciente. Eso significa que puedes estar orgulloso de nuestro trabajo y del valor que brindamos a las personas todos los días.

Como parte de una gran organización multinacional, tienes la oportunidad de ampliar tu conocimiento a través de la colaboración con una variedad de personas, la exposición a diferentes facetas de nuestro portafolio y un equipo de liderazgo de apoyo que fomenta el desarrollo continuo.

Este equipo tiene un excelente clima de trabajo, orientado hacia el logro de objetivos de alta calidad. Este equipo humano apoya nuestra misión de salvar y sostener vidas.

Lo que realizarás en Baxter

• Supervisa y procesa las DT dentro del software aplicable basándose en la comprensión de los riesgos asociados al mal funcionamiento del producto para evitar la notificación tardía.

• Apoya las auditorías internas corporativas, de organismos notificados, de terceros y reglamentarias, según sea necesario.

• Garantiza la puntualidad en el cierre de las reclamaciones relativas a productos, centros, regiones o flujos de trabajo de su responsabilidad para cumplir los requisitos de la empresa y los reglamentarios.

• Mantiene una comunicación eficaz con los miembros del equipo para asegurarse de que todos comprenden los requisitos relacionados con el trabajo.

• Realiza CAPA cuando no se cumplen los requisitos del proceso y es necesario aplicar correcciones/mejoras.

Lo que aportarás

Excelentes dotes de liderazgo, comunicación y relaciones interpersonales.

Capacidad para cumplir plazos y trabajar en múltiples proyectos con precisión y eficacia.

Capacidad para definir problemas, analizar datos, establecer hechos y extraer conclusiones.

Dominio de Microsoft Office, como Excel o programas equivalentes como Power BI.

Inglés avanzado (familiarizado con los sistemas de gestión de reclamaciones y los sistemas de admisión software SAP/JDE).

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Apply Now

Address

Explore this location Emilio Flores #2471-A
Col. Cañon del Padre
22203 Tijuana, BCN
Mexico Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Christelle, Senior Quality Manager in Malta

“I was an Engineering Graduate with a Master's in Business Administration, and was more inclined toward working with people than with machines. When I came across an opportunity to work with Baxter as a Quality Engineer, it was the perfect combination: a manufacturing environment and a role that required me to collaborate with multiple teams daily. Baxter's mission of saving and sustaining lives gives me all the purpose and fulfilment I need.”

Meet Lorena, Senior QA Associate in London, UK

“I am registered pharmacist in the UK with experience with drug products and final product release. I am very dedicated to my work and accurate in details to ensure correct assessment is provided to our customers to ensure patients' safety.”

Meet Gary, Quality Research Manager in Singapore

“I have always enjoyed working at Baxter and I find here to be a great place to work! Management truly cares for you, and invests time and resources to support your career goals and aspirations. My current role provides me the opportunity to work with culturally diverse teams, bringing different talents together, learning from one another and working toward a common goal and mission.”

Join Our Talent Community

We're grateful for your interest in a career with Baxter, and would like to get to know you. Joining our Talent Community is a great way to stay connected, learn more about Baxter, and help our recruiters find you if there's an opportunity that aligns with your background, skills and interests.

Join Now

Supv, Complaint Hand

Overview

Success Profile

Supv, Complaint Hand

Address

Share

Hear from Our Employees

Meet Christelle, Senior Quality Manager in Malta

Meet Lorena, Senior QA Associate in London, UK

Meet Gary, Quality Research Manager in Singapore

Related Content

Join Our Talent Community