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Senior Product Specialist (Penang)

Req # JR - 152288 Location Petaling Jaya, Selangor, Malaysia Job Category Sales Date posted 10/23/2024
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Overview

As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.

  • Support for Parents

  • Continuing Education/ Professional Development

  • Employee Heath & Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

Success Profile

What makes a successful Sales Professional at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Stakeholder Insight and Influence
  • Sales Solution Identification and Development
  • Negotiation Skills
  • Strategic Planning
  • Managing and Coaching
  • Ownership of the Business

Senior Product Specialist (Penang)

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This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Essential Duties & Responsibilities

  • Achieve sales quotas through the direct sale of the company’s products or services
  • Prioritize selling activities via account/territory management which includes understanding of key decision makers, buying-influences and processes; prioritizing resource utilization through effective call-account planning and good time management
  • Identify and call on existing and prospective customers to understand and meet customers’ needs through targeted selling
  • Apply therapy and/or product knowledge to differentiates Baxter products vs. competitors and address questions on products or therapies and/or provide technical and administrative product demonstrations
  • Monitor sales against forecasts and participate in the determination of market potential for the territory
  • Proactively seek new business opportunities to secure sales
  • Build credibility the trust with customers
  • Keep up-to-date and apply industry knowledge/trends, competitor activity to understand and meet maintain competitive positioning
  • Coordinate and participate in major marketing initiatives e.g. exhibitions, symposiums, promotional campaigns etc.
  • Provide feedback to immediate supervisor and marketing personnel for the development of marketing policy, recommended product and product line revisions as well as pricing changes or recommend financially sound proposals/tenders & reach win-win agreement
  • Work closely with customer service and operations to ensure high levels of customer satisfaction
  • Ensure monthly reports are submitted on timely basis i.e. SFE
  • Uncompromising commitment to adhering to Baxter’s Code of Conduct and promotes the Baxter Culture through positive, ongoing relationships and activities


Qualification & Experiences

  • Degree in Nursing, Science, Pharmacy or equivalent preferable
  • At least 5 years’ experience of managing hospital accounts and solutions selling
  • Ability to manage territory/region with minimal supervision
  • Experience in tender management is added advantage
  • Demonstrated a track record of consistent performance delivering high quality sales effort and target achievement
  • Ability to conduct CME and product training to HCPs
  • Ability to manage different and additional portfolios

Work Knowledge & Skills

  • Accepts personal responsibility; self-motivated, demonstrates ownership for achieving results; consistently meets or exceeds goals; operates in accordance with Baxter’s global business practice standards; understands and promotes compliance with Baxter policy and legal obligations;
  • Project management
  • Willing to travel: Travelling is required and may involve visits to urban areas either individually or with other personnel to complete course of work as well as to attend meetings, conferences, training

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

152288
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Address

Explore this location B-21-3A, Level 21 , The Ascent, Paradigm , No. 1
Jalan SS 7/26A Kelana Jaya
47301 Petaling Jaya, Selangor
Malaysia Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

“Baxter’s culture is one of inclusivity, respect and acceptance for one another, regardless of religious, political or sexual orientation. There is immense support that starts all the way at the top of the organization, including the creation of “Best Place to Work” for all employees.”

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

“In Baxter we are encouraged to extend our competencies and experiences through ongoing feedback, experiences and regular training. Personal development to achieve career aspirations is actively encouraged, and as a result, I recently secured an internal promotion which was actively supported by my manager and the wider Baxter team.”

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