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Analyst, Procurement - Indirect Systems

Req # JR - 170303 Location Heredia, Provincia de Heredia, Costa Rica Job Category Procurement Date posted 05/23/2025
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This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Your role at Baxter

The Systems Administrator – Coupa Expert is responsible for installing, maintaining, and supporting Coupa, a cloud-based procurement and spend management system.

This role will collaborate with the Procurement Systems and Operations team to address and support system configuration, troubleshooting, maintenance, testing, and development of the Coupa system at Baxter!

Your Team

At Baxter Healthcare Corporation, we strive to be world class in everything we do. As the Commercial Operations Supervisor, you will play a vital role in ensuring flawless operations and driving the success of our commercial team. This is an outstanding opportunity to be part of a dynamic and ambitious organization that is dedicated to providing life-saving healthcare solutions.

What you'll be doing

  • We install, maintain, and support Coupa, a cloud-based procurement and spend management system

  • We provide level II support for the Procurement Operations team in handling blocking issues

  • We perform sophisticated configuration includes building and maintaining user roles, workflows, process forms, and reports, maintaining master data, and other similar tasks.

  • We perform system administration including user on and offboarding, user access updates, troubleshooting of system and integration errors, and other administrative tasks as needed.

  • We collaborate with business partners to understand system requirements and implement system solutions

  • We troubleshoot system issues to ensure smooth operations

  • We develop and maintain documentation related to Coupa processes and procedures, including integration with other procurement systems and processes, as well as system metrics and reports.

  • We proactively find opportunities for improvement and suggest projects to streamline business operations where applicable

  • We participate in system upgrades and migrations

What you'll bring

  • Bachelor’s degree in business administration, Information Systems, or related field.

  • 2+ years of experience as a Coupa / Ariba SAP Administrator or similar role.

  • Strong technical skills, with experience in Coupa configuration and administration.

  • Experience with Coupa integration with other procurement systems and processes.

  • Strong problem-solving, analytical, communication and teamwork skills, with the ability to work effectively with partners at all levels of the organization.

  • Ability to translate functional requirements to technical solutions

  • Experience developing and delivering training material.

  • Certified Coupa Administrator or equivalent certification is a plus.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Address

Explore this location F33
American Free Zone
3006 San Francisco
Costa Rica
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