Sr Analyst, IT-Active Directory

This is WhereWe Save and Sustain Lives

About Us: Baxter's Mission:

At Baxter, we are deeply connected by our mission. Regardless of your role at Baxter, your work has a positive impact on people around the world. You'll experience a sense of purpose throughout the organization as we know our work improves outcomes for millions of patients.

Baxter products and therapies are found in nearly every hospital around the world, in clinics and at home. For more than 85 years, we have pioneered important medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives, where your purpose accelerates our mission

Your role at Baxter.

Main objective of the position:

We are seeking a knowledgeable and detail-oriented Microsoft Active Directory Support Engineer to join our IT support team. The ideal candidate will provide technical support and maintenance for our Active Directory (AD) infrastructure and other tools as required. This role involves troubleshooting AD-related issues, ensuring the security and stability of the AD environment, and assisting with user account management and access controls. The successful candidate will have a strong background in AD support and a commitment to delivering high-quality IT services.

Your team:

At Baxter, our team values speed, agility, courage, and collaboration. We offer autonomy and a flexible work environment. Come join our team!

What you'll be doing

​Technical Support: 

• Provide frontline support for all AD-related issues, including user account management, password resets, access control problems, and other tools as required. 

• Troubleshoot and resolve AD replication, authentication, and DNS- authorization issues related issues. 

• Assist with the setup, configuration, and maintenance of AD-related services and applications. 

• Provide Level 2 and Level 3 support for AD-related issues and other tools as required. 

Maintenance and Monitoring: 

• Perform routine maintenance tasks, such as backups, restorations, and health checks of the AD environment. 
• Monitor AD performance, logs, and alerts to identify and address potential issues proactively. 
• Implement and enforce best practices for AD maintenance and security. 

Security and Compliance: 

• Ensure compliance with organizational security policies and industry regulations. 
• Conduct regular audits of AD objects, permissions, and policies to ensure security and compliance. 
• Implement and maintain access controls and permissions within AD. 

User and Group Management: 

• Manage user accounts, groups, and organizational units (OUs) within AD. 
• Apply and manage Group Policy Objects (GPOs) to enforce security policies and configurations. 
• Assist with the creation and management of security groups and distribution lists. 

Collaboration and Documentation: 

• Create and maintain documentation for AD configurations, procedures, and support processes. 
• Provide training and support to IT staff and end-users on AD-related topics and best practices. 
• Develop and update knowledge base articles and support documentation.