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Clinical Director Infusion Systems

Req # JR - 143387 Location United States (Remote) Job Category Sales Date posted 08/02/2024
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Overview

As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.

  • Support for Parents

  • Continuing Education/ Professional Development

  • Employee Heath & Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

Success Profile

What makes a successful Sales Professional at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Stakeholder Insight and Influence
  • Sales Solution Identification and Development
  • Negotiation Skills
  • Strategic Planning
  • Managing and Coaching
  • Ownership of the Business

Clinical Director Infusion Systems

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This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Summary

The main responsibilities of this role are to lead the commercial clinical team in achieving high customer satisfaction with the use of Baxter products, while supporting the sales and marketing organizations.

Key responsibilities include achieving revenue commitments, supporting new product launches, and addressing clinical needs both externally and internally. The commercial clinical team may include registered nurses, registered pharmacists, and other licensed clinicians.

This role supports the Medical Products and Therapies segment, specifically the Infusion Therapies and Technologies business.

Essential Duties and Responsibilities:

  • Foster relationships with CNOs and other key clinical stakeholders.
  • Provide committee presentation support, product demos, and participate in clinical fairs.
  • Involve in RFIs and RFPs related to clinical offerings and services.
  • Create and support clinical programs, including Pump Needs Analysis, Sets Standardization, Interoperability Readiness, and Continuous Quality Improvement Analytics.
  • Ensure new product launch readiness across prelaunch, launch, and post-launch phases.
  • Lead continuous improvement projects.
  • Develop content in collaboration with Marketing and Training teams.
  • Engage proactively with customers, especially in competitive accounts.
  • Oversee infusion pump phase 1 implementation-related clinical activities at hospitals and hospital networks across the U.S., including nursing education and training, and clinical project management.
  • Interface and support sales, marketing, product divisions, R&D, quality, medical affairs, and other healthcare professionals.
  • Manage a team of scalable, contracted clinician educators to assist based on workload and customer needs.
  • Monitor and measure results associated with clinical initiatives using our CRM.

What you will bring:

  • Ability to direct, deploy, and develop a field-based team of highly experienced and skilled clinicians.
  • Excellent verbal and written communication skills and strong interpersonal skills and experience in public speaking/presentations to C-suite level audiences.
  • Successfully collaborate with key internal and external stakeholders.
  • Agile and analytic mindset to support proactive, creative problem solving, action planning, and solution implementation.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Strong interpersonal skills and the ability to lead a large team of clinicians.
  • Master’s degree in nursing or related field.
  • Minimum 7 years of relevant experience within a nursing leadership role.
  • Previous experience in healthcare industry clinical sales or clinical sales support role
  • Ability to travel up to 70%.

Baxter is committed to supporting the need for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is US $184,000 - US 253,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses and equity. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.


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Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

“Baxter’s culture is one of inclusivity, respect and acceptance for one another, regardless of religious, political or sexual orientation. There is immense support that starts all the way at the top of the organization, including the creation of “Best Place to Work” for all employees.”

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

“In Baxter we are encouraged to extend our competencies and experiences through ongoing feedback, experiences and regular training. Personal development to achieve career aspirations is actively encouraged, and as a result, I recently secured an internal promotion which was actively supported by my manager and the wider Baxter team.”

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