Lead Engineer, Technical Services
This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
Your role at Baxter
This position will focus on delivering a broad platform of Health – I.T. and clinical workflow automation solutions to healthcare facilities to improve outcomes for patients and their caregivers. The Lead Engineer will play an integral role in completing Care Communications and Digital Health projects. The primary responsibility of this position is to perform the technical implementation of Baxter Care Communications products.
What you'll be doing
- Linux and Windows-based server configuration; monitoring and troubleshooting; software, hardware, and network implementation activities; advanced IT tasks (network design and topology, network integrations, etc.)
- This role works closely with other members of the Implementation Team including Project Managers, Solution Architects, and IT Sales Executives to ensure customer satisfaction through the implementation process
- Organize and lead multiple project implementations in a healthcare environment. Lead network architecture, system fail-over, and other technical system design discussions with customer IT, MIS or biomed departments, installation contractors, and other trades as required
- Perform configuration of Baxter Care Communications & Clinical Workflow Solutions This primarily entails installing and configuring applications on servers, proprietary devices/hardware, and WIFI connected smartphones, configuring system networks, and working with the customer’s wired and wireless infrastructure to complete implementations
- Provide oversight, training, and direction to internal and external teams as assigned during implementations to ensure installations meet CWS requirements. Lead small internal/contracted teams if assigned/needed
- Use network measuring and diagnostic tools to test and adjust equipment and networked elements
- Lead team in resolving technical troubleshooting to resolution throughout the implementation process
- Ensure highest levels of customer satisfaction are maintained while considering business unit goals and fiscal responsibilities inclusive of utilization and billability guidelines.
- Complete, post, and update system, network, and server documentation in compliance with SOP, work instructions to ensure successful support of the system
What you'll bring
- Bachelor of Science in Engineering, Computer Science, or Network Engineering, or 3+ years of equivalent experience of related network experience (wired or wireless) may be considered.
- Information Technology – Specific to Hospital environment
- Network infrastructure including Data Center and Wireless technologies.
- Physical and Virtual Servers
- Supporting and or leading multi-functional teams
- Organizational and Critical thinking skills
- Problem solving skills with focus on customer satisfaction
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
Address
Unit #4
Mississauga, ON L5N 0A6
Canada Explore This Location
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