Assoc Dir, Medical Affairs, Advanced Surgery

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Purpose:

1. To be the active partner to Japan and ANZ and support APAC as and when needed commercial team in driving business strategy and goals

2. To ensure compliance for all medical affairs related activities with ethics and integrity

3. Building & enhancing the scientific image of Baxter (internal & external).

4. Approaching the role model of the team and sometimes taking the role of leading the organization in the work related to Medical Affairs.

Summary of Job Function:

a) Provide Medical Affairs related support to - Marketing, Sales, Regulatory Affairs, Clinical Operations, External Customers – our product users (or potential users)

b) Focus on clinical outreach programs.

• Design/provide medical content for the Marketing team and strategize dissemination of therapy-related communication to support brand management.
• Provide slides and literature/medical information support to customers related to the therapy area.
• Review of promotional material & material for submission to regulators.

c) Upgrade clinical skills of the field force by conducting medical product and therapy training.

• Send regular medical update literature to the entire sales and clinical team and assess through regular testing at monthly & quarterly interval.
• Trainings for internal & external customers (new hires & on-going)

d) Respond to Field/Doctors/Patient/Distributor queries and complaints with regard to product, therapy and clinical practices. Track all product quality related complaints and issues so as to coordinate complaint mitigation procedure in collaboration with other stakeholders and respond to the complainant appropriately.

e) CMEs, Symposia, Product Introduction meetings. Make medical presentations to the doctors, nurses and key influencers through Continuing Medical Education programs, conferences or other occasions as required.

f) KOL / Medical Opinion Leaders development, nurture and engagements

g) Interact with KOLs along with sales force and cater to any scientific queries on a daily basis.

h) To be the repository of clinical knowledge for the Company in the country; to liaise with the appropriate members of the global Advanced Surgery function so as to facilitate migration and assimilation of clinical data, findings and trends.

i) Participate in national & international medical congresses as Baxter AS representative.

j) People management of sub-APAC AS Medical Affairs team, especially MSLs in Japan and ANZ.

Job Specifications:

Qualification:

MD (Masters in Diagnosis in any specialty) or MS (Masters in Surgery, in any surgical specialty) branch will be preferred

Experience:

Minimum 5 to 7 years of medical affairs equivalent experience preferred in a reputed pharmaceutical/ healthcare company (however will not be a constraint)

Working in knowledge in operation theaters is required

Traits:

• Should have the ability to effectively work and perform in cross functional teams.
• Should have experience presenting scientific data.
• Advanced skills and experience with scientific literature review and evaluation is preferable.
• Should have the ability to assimilate into a fast moving, dynamic organization and to perform whatever is necessary to help the organization achieve its goals and objectives.
• Should be able to develop relationships across functions or departments.
• Good understanding of regional and country culture differences and ability to adapt to the situation

Competencies:

• Competencies: Strategic Perspective Effectively organizes data to identify trends, problems, and their causes. Compares, contrasts, and combines information to determine underlying issues and sees connections between independent problems or events.
• Prepare for, attend and facilitate medical congress/conference activities as well as external customer education sessions to provide support, knowledge and the delivery of information; Deliver and discuss complex scientific/medical data or information with fair balance, impact.
• Understand roles of collaborators and stakeholders across multiple disciplines and geographies; aware of the specific support needs; Navigates across functions and cultures with an ability to see, adapt and facilitate alignment.
• Compose oral and written messages and documents that are logical, clear, credible, concise, compliant, and tailored appropriately to audience types; Communicate effectively with a variety of teams and individuals and adapts communication styles situationally.
• Thorough understanding of the relevant product disease states, treatment landscapes and guidelines with a working knowledge of clinical evidence/medical literature to support treatment options.
• Effectively makes job function, deliverable, and strategic decisions after gathering appropriate input from various functions; Continuously assesses risk, reviews published literature, raises awareness and proposes appropriate mitigations.
• Provide input on interpretation and application of policies and regulations to safeguard patients and Baxter for low-risk projects.

Desirable Skills and Qualifications

• Working English knowledge with excellent communication/presentation skills
• High ethical standards with high level of professionalism and integrity
• Demonstrated ability for good documentation practice
• Detailed understanding of the local and appropriate guidelines & MA Code of Practice that govern Industry interaction with HCPs
• Demonstrated understanding of the Regulatory Affairs & Country Regulatory requirements
• A clear understanding of the Investigator Initiated Study process
• Well organized and able to deal with multiple projects
• Good analytical skills
• A Team player
• Willingness to travel interstate at least 50% of the time

Key stakeholders and relationships

Important relationships that will need to be established and fostered with co-workers, customers, institutions etc... to achieve desired results.

Internal

• Medical Affairs team – Clinical Ops, PV, Medical Info and Medical Advisor
• Business Units such as Advanced Surgery
• Marketing Teams
• Baxter Campus
• Government Affairs and Public Policy

External

• Key Opinion Leaders and Opinion Leaders
• Key Surgeon Professionals and Health Care Professionals
• Operating Room Nurses/Hospital Pharmacists
• Purchasing
• Reimbursement Bodies e.g. Pricing Committees, Health Assessment Centres, Tenders Committees

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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