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Field Technical Service Engineer - Lombardia
This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
IL RUOLO
Il Technical Services Field Engineer è responsabile di:
- Eseguire le attività di service su dispositivi medicali elettro meccanici per i quali è certificato, in conformità coni requisiti di service e secondo gli accordi contrattuali con il cliente.
- Supportare le attività di vendita e definire nuove soluzioni di servicing all’interno della propria area geografica di pertinenza.
COSA FARAI:
• Installare, eseguire il service, la manutenzione, l’upgrade e le Field Corrective Actions sui dispositivi medicali elettromeccanici per i quali il Field Engineer è certificato; le attività sopra menzionate verranno eseguite in conformità con i requisiti di service e secondo gli accordi contrattuali con il cliente
• Instaurare e mantenere la comunicazione e il rapporto di collaborazione con I clienti, con i membri del team e con tutti i contatti del business.
• Assicurare la compliance alle istruzioni di service ed ai requisiti di qualità applicabili.
• Assicurare la compliance a tutte le normative aziendali ed ai requisiti operativo- organizzativi.
• Riportare al momento del service, tutte le informazioni richieste dal Sistema di service e datasheets applicabili, in modo da assicurare accurati ed aggiornati dati di service.
• Fornire supporto telefonico ai clienti (dove applicabile)
• Fornire training tecnico ai clienti (dove applicabile)
• Supportare le Customer Demos (dove applicabile).
• Gestire e conservare il car stock assegnato, le parti di ricambio e gli assets (strumenti di misura e test, tools vari) come da requirements e istruzioni. Assicurare che la sostituzione degli ordini sia eseguita tempestivamente e in modo appropriato.
COSA PORTERAI:
• Esperienza pregressa di almeno 2 anni come service engineer su apparecchiature medicali elettromeccaniche.
• Principi di elettronica, elettro- meccanica, meccanica, conoscenza dei requisiti di ESD e conoscenza delle direttive sui Medical Device.
• Abilità nell’uso dei comuni tool manuali, taglierini, morsetti/ pinze e strumenti per saldatura.
• Abilità nell’applicare strumenti di misura e test
• Capacità di leggere e seguire istruzioni dettagliate in lingua Inglese.
• Buone capacità di interfaccia con il cliente
• Buone capacità di presentazione di contenuti
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
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Join Our Talent Community
We're grateful for your interest in a career with Baxter, and would like to get to know you. Joining our Talent Community is a great way to stay connected, learn more about Baxter, and help our recruiters find you if there's an opportunity that aligns with your background, skills and interests.