Denials & Collections Manager

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Your Role at Baxter

This is where your insights influence change.

Your belief in hard work, critical thinking, and analytical approach is essential in understanding the big picture as well as collaborating on solutions. Though your talent is needed across a wide array of work environments, your preference is working at a large, stable company. One that appreciates your skills and actively invests in your career.

As a Denial & Collections Manager at Baxter, you have the opportunity to work with our internal team as well as collaboratively with the teams we support. As a valued member of our finance organization, your insights and technical expertise will support our operations and contribute to our goals. You are able to adapt quickly, and thrive in nearly any situation due to your friendly, open approach to work. Your colleagues and business unit leaders will support you as you grow your professional skills at Baxter.

Your Team

Baxter is a large, global company that provides rich opportunities to develop professionally and learn from one another. Our mission to save and sustain lives is backed by a strong business model and over 90 years of success and growth.

As our company's mission comes to life, it brings vast amounts of data with it. The finance organization has the responsibility and privilege of translating this data into meaningful, practical insights to help teams learn and adapt along the way.

Our Denials & Collections team enables leaders and partnering groups to understand the financial implications that their business decisions are projecting to be or are resulting in. We guide these partners to understand financial opportunities or realities that help move Baxter forward and closer to the overall mission.

As we work toward our common purpose, we lean on our colleagues for their expertise and collaborate to get work done. As an internal partner to the business, the finance team builds relationships and functions as a thought partner, providing expertise and reliability along the way. This function is friendly and helpful, largely due to the cross-collaborative nature of the roles. While you often work independently with your partner, you always have the greater finance organization to lean on for support or guidance.

What you'll be doing

• Align the RCM Collection & Denials team with the Revenue Cycle Management strategic vision and drive the development and execution of RCM initiatives.
• Lead a team of Supervisors and direct reports, including recruitment, performance management, coaching, and development to ensure compliance with business service level agreements and regulatory requirements.
• Identify, develop, and monitor key performance indicators and dashboards to identify trends and opportunities for continuous improvement.
• Ensure timely receipt of documentation required for authorization to pursue reimbursement and optimize team effectiveness.
• Own escalated issues within the RCM collections and denials team and act as a decision maker for high-level write-off adjustments.
• Conduct needs analysis on actionable claims data to identify gaps and implement workflow enhancements.
• Collaborate with various departments within RCM and across Bardy leadership to drive team success.
• Maintain professional and technical knowledge by attending educational workshops, conferences, and other activities to stay up-to-date on industry developments.

What you'll bring

• Minimum of an AA degree with personal intent to complete BS/BA degree within 1 year required, BS/BA degree preferred.
• 5+ years’ experience in a Revenue Cycle Management role required, Cardiology device experience a plus.
• Knowledge of federal, state, and local regulations, guidelines, and standards, including a working knowledge of Compliance and HIPAA rules and regulations.
• Knowledge of Third-Party Payer rules and regulations.
• Knowledge of all revenue cycle functions from end to end, and Third-Party billing systems.
• Proficiency in Microsoft Office Software.
• Cardiology device experience preferred

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $96,000-$132,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.