Credit Supervisor
Overview
This is where your insights influence change. As a member of the Baxter Finance team, you have the critical thinking and analytical mindset that allows you to translate data into meaningful, actionable insights that help teams learn and adapt along the way. We guide our internal partners to understand financial opportunities or realities that move Baxter forward and closer to our mission to save and sustain lives. While you often work independently with your cross-functional team, you always have the greater finance organization to lean on for support and career mentoring.
-
Support for Parents
-
Continuing Education/ Professional Development
-
Employee Heath & Well-Being Benefits
-
Paid Time Off
-
2 Days a Year to Volunteer
Success Profile
What makes a successful Finance team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.
- Adaptable
- Analytical
- Detail-oriented
- Easygoing
- Results-driven
- Team player
Credit Supervisor
This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
About Us: Baxter's Mission
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
Your role at Baxter
The Supervisor, Credit is responsible for providing leadership and handling the credit processes for customers within a specific sales channel, supported by our regional shared service center. This role is pivotal in maintaining professional relationships with business collaborators, GPOs, and other GBS functions, while ensuring the detailed execution of credit operations. You will lead a specialist team committed to delivering best-in-class performance and continuous improvement!
Your team
At Baxter Healthcare, we value partnership and inclusivity. Join a team that is dedicated to developing quality products with the patient in mind. Work alongside hardworking individuals, explore our diverse product portfolio, and benefit from the mentorship of our encouraging leadership team within our multinational organization!
What you'll do
Handle and empower a team of Credit and Billing/Disputes Specialists. Collaborate with internal training team to provide staff training and education. Offer performance feedback and mentorship to team members. Prepare and support employee training programs.
Coordinate and prioritize the workload for team members to ensure that customer service expectations are met or exceeded.
Nurture formal relationships with customers, partners, and team members across GBS, Corporate, and Local BU levels.
Set and achieve performance targets. Assist staff in identifying, defining, and implementing process improvements.
Identify and present solutions for continuous process improvements to Global Process Owners and support staff in this process.
Partner with Global Process Owners, AR Team Leads, and Local BUs to implement process and technology improvements to reduce billing errors and related disputes.
Coordinate customer disputes assigned for resolution to the billing team, supervise time to resolve, and report out dispute trend analysis.
Drive dispute owners toward identifying and implementing root cause analysis and solutions (for process, customer, employee, and financial value profiles).
Stay updated with standard methodologies in billing and technological improvements, and find opportunities to implement them.
What you'll bring
Bachelor’s degree in finance, accounting, or a related field
5+ years of experience in share service center or similar role with primary focus on credit, risk management, Billing Disputes processes.
Proven track record in Credit & Billing process management and improvements.
English C1 is a must.
Proficiency in Microsoft Office Suite.
Functional knowledge of the accounts receivable and dispute management processes.
Expert user of Credit Integration Solution or equivalent credit management solution.
Qualified credit management professional with international credit management experience and understanding of financial statements and analysis and commercial credit processes.
Experience in JDE and C2C Technology preferred.
Portuguese language is desirable.
#ThisIsWhere
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
Address
Related Content
-
March 05, 2024
-
Employee Benefits Our comprehensive benefits options reflect the value we place in our employees. March 28, 2024
-
People of Baxter The people of Baxter are men and women who make a difference at work and in their communities. March 28, 2024
-
March 05, 2024
-
March 05, 2024
-
How to Apply Learn tips to better prepare yourself for the application process. March 05, 2024 Related Content - SR_JD
-
March 05, 2024
-
March 05, 2024
-
June 14, 2024
-
June 14, 2024
-
June 05, 2024
-
May 07, 2024
-
Change Creates Opportunity We believe change provides the opportunity to push beyond what we thought we were capable of achieving. April 29, 2024
-
July 11, 2024
-
May 31, 2024
-
May 01, 2024
-
Meet Mike Hear from Mike Demirjian on how change is necessary for growth, innovation, and improvement. May 01, 2024
-
May 08, 2024
-
July 15, 2024
-
July 14, 2024
-
July 09, 2024
-
July 15, 2024
-
May 08, 2024
-
July 15, 2024
-
May 01, 2024
-
May 07, 2024
-
July 14, 2024
-
July 14, 2024
-
July 12, 2024
-
July 11, 2024
-
July 10, 2024
-
July 12, 2024
-
July 12, 2024
-
July 11, 2024
-
April 29, 2024
-
July 11, 2024
-
July 15, 2024
-
July 14, 2024
-
July 13, 2024
-
July 13, 2024
-
July 13, 2024
-
July 09, 2024
-
July 10, 2024
-
July 09, 2024
-
Our Proposed Separation We plan to separate our Kidney Care Global Business Segment from Baxter to become a separate company. Discover what this means for you. May 03, 2024 Related Content - SR_JD
-
May 23, 2024
-
July 11, 2024
-
Meet Yukinari Yukinari Kono believes a leader should instill confidence and optimism in his teams during times of transformation. May 08, 2024
-
Career Areas Explore our various career sectors and uncover the one that aligns best with your talents and professional goals. March 05, 2024 Related Content - SR_JD
Join Our Talent Community
We're grateful for your interest in a career with Baxter, and would like to get to know you. Joining our Talent Community is a great way to stay connected, learn more about Baxter, and help our recruiters find you if there's an opportunity that aligns with your background, skills and interests.