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Analyst, Collections (Temporary 1-year)

Req # JR - 150323 Location Heredia, Provincia de Heredia, Costa Rica Job Category Finance Date posted 10/24/2024
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Overview

This is where your insights influence change. As a member of the Baxter Finance team, you have the critical thinking and analytical mindset that allows you to translate data into meaningful, actionable insights that help teams learn and adapt along the way. We guide our internal partners to understand financial opportunities or realities that move Baxter forward and closer to our mission to save and sustain lives. While you often work independently with your cross-functional team, you always have the greater finance organization to lean on for support and career mentoring.

  • Support for Parents

  • Continuing Education/ Professional Development

  • Employee Heath & Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

Success Profile

What makes a successful Finance team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Adaptable
  • Analytical
  • Detail-oriented
  • Easygoing
  • Results-driven
  • Team player

Analyst, Collections (Temporary 1-year)

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This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

About Us: Baxter's Mission

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Your role at Baxter

The Analyst, Collections position is uniquely positioned to make a tangible impact on our financial operations. By efficiently performing your expertise in handling and reducing aging portfolios, you will play a relevant role in our mission to deliver best-in-class healthcare solutions. Your ability to technically identify, resolve, and collect past-due invoices, while providing outstanding customer service, will be key to maintaining and improving our financial health!

Your team

At Baxter Healthcare, we value partnership and inclusivity. Join a team that is dedicated to developing quality products with the patient in mind. Work alongside hardworking individuals, explore our diverse product portfolio, and benefit from the mentorship of our encouraging leadership team within our multinational organization!

What you'll be doing

  • Handle the Dispute (GetPaid) email box, forwarding emails to the proper individual/team, enter notes with sufficient information for the owner. Contact customers on delinquent accounts for resolution and payment, recording all activities in GetPaid notes.

  • Communicate account delinquency information to Sales personnel as per standard collections and partner concern processes.

  • Resolve unidentified payments and A/R-related disputes within prescribed time frames.

  • Review credit limit and risk issues with the Credit Supervisor, making recommendations regarding limits, terms, and risk categories.

  • Maintain daily Pending Order and On-Hold reports; Issue requests for refunds of cash on account or credit memos as needed. Review Dispute documentation and assign to the appropriate internal owner.

  • Contact customers regarding unidentified Disputes, resolve the reasons, secure additional documentation, and assign them to the accurate owners. Engage with internal departments to research and support payment issues.

  • Identify repetitive issues and communicate them for root cause analysis and resolution. Highlight problematic accounts to the collections' supervisor with detailed explanations and request assistance.

  • Supply to improving execution and operational efficiency through training and support and participate in the performance review process and achieve past-due percentage and DSO-related goals.

What you'll bring

  • Bachelor’s degree in a related field or equivalent work experience

  • 2 years of successful experience in commercial collections

  • English level B1

  • Microsoft Office suite proficiency

  • Experience in optimizing execution within the Collections process

  • Experience in JDE and GetPaid is desirable

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

150323
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Address

Explore this location F33
American Free Zone
3006 San Francisco
Costa Rica
Explore This Location

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Monica Weber, Senior Analyst, Finance, Singapore

“Though Finance is often referred to as a support function, I find finance to be a critical aspect of Baxter operations. The finance community is one of the most connected across the globe and, from my experience, highly regarded among business partners. Every project I support or initiative I'm involved in I try to look at the total Baxter picture and understand how it relates to the business and patients. Having that level of insight behind my work drives motivation.”

Meet Serge Vandermotten, COE Controller, Benelux

“My job has always fascinated me at Baxter. After 33 years of service, this is where I want to continue my career. I have stayed because it is a large company grounded in sound ethics and provides countless opportunities for development and innovation. It is a company that lives, progresses, and constantly develops with time. I have great pleasure in forming professional relationships with my colleagues as we learn from each other’s experiences.”

Meet Joselyn Alvarez, Senior Analyst, Costa Rica

“It is impossible to be a part of Baxter and not learn and grow. I've had the opportunity to learn valuable skills from coworkers and enjoy the relationships we have built as professionals. As a global company, Baxter always looks towards automation and improvement. I know that my work helps us be more efficient and precise in ensuring that our products are consistently available to patients.”

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