Order Processing Technician

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

The Role: Order Processing Technician (Data Entry)

Are you looking for a career that matters?

We believe every person deserves a chance for a healthy life, free from illness and full of possibility. We see a world full of healing, with viable care options available to those with limited choices today. We envision new ways of providing physicians, pharmacists and nurses with technologies that not only treat chronic diseases, but also work to prevent them. We’re looking for team members who are motivated to learn, grow, and innovate, while making a meaningful difference for millions of people around the world.

Your Career at Baxter

This is a fantastic opportunity for a special person who is enthusiastic about making a difference and doing something that really matters. Due to our continued success and growth, we are seeking a motivated Order Processing Technician to join our successful team. The primary responsibility of this office-based role is to ensure accurate and timely processing of documentation orders in conjunction with customer service, to meet the needs of both internal and external customers. We are seeking an enthusiastic and highly motivated individual to work collaboratively and support the production team. This is for a Full Time, Permanent position.

Shift: Monday - Friday, 09:54 am - 18:00 pm

Key responsibilities: 

• Provide fast and efficient order entry
• Process Orders through the internal order entry systems promptly and accurately
• Manage online customer orders and escalate order issues to technical specialist if required
• Work with production/customer service and tech support team to resolve any issues
• Creation of order documents necessary for compounding as required
• Any other tasks or activities required by the business deemed relevant to this role as the business model changes

To be considered you will have the following:

• Minimum 2 years’ experience in order entry preferably with Background in Good Manufacturing Practices (GMP) desirable, but not necessary
• Highly competent in accurate order entry
• Experience in a customer focused environment
• Excellent organizational skills & attention to detail
• Excellent written and verbal communication/interpersonal skills
• Excellent problem resolution skills with a positive can-do attitude
• Desire to learn and ability to cope with change 
• Ability to handle pressure and a busy working environment
• Looking for a career with development

Apply today and experience a career that matters!

Why Baxter?

At Baxter ANZ, we are focused on being a Best Place to Work where our people can be their authentic self, feel valued and respected.  We are committed to a culture where all employees can collaborate and work together effectively.  Relationships are a key component in how we operate in Baxter and we share the common traits of being reliable, ethical, caring, having empathy, actively listening to our colleagues as well as being open minded to new ideas and perspectives. Baxter is an organisation that makes inclusion and diversity a priority and that seeks to promote and improve gender equality in the workplace.

We are proud to be recognised among the top 120 companies for the seventh consecutive year as an Employer of Choice for Gender Equality for delivering support structures for working families; stronger actions to address pay inequalities; and strategic recruitment and promotion practices that help to encourage the full participation of women at work. We are also pleased to be the winner of the 2021 & 2019 Women in MedTech Champion Company Award.  

We offer a dynamic and future focused work environment offering workplace flexibility, additional annual leave and a strong value driven culture.

Baxter is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.