Reception and Business Support Specialist

Vantive: A New Company Built On Our Legacy

Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.

*Completion of the proposed separation of Kidney Care from Baxter into a standalone company (to be named Vantive) remains subject to the satisfaction of customary conditions.

Reception and Business Support Specialist

Vantive Manufacturing are looking for a welcoming and detail-oriented Reception and Business Support specialist to join our team at our Castlebar location.  This is a critical position within our organisation, responsible for providing exceptional customer service and support to all business partners, visitors, employees, and customers. The successful candidate will be the first point of contact for our organisation and will play a key role in ensuring a professional, efficient and welcoming environment.    In addition to providing a broad spectrum of support services and managing administrative tasks, the role will involve assisting with HR-related responsibilities and suitably scaled projects. The role may also assist with data entry, report generation, GDPR adherence and general office management. The ideal candidate will have a strong numerical aptitude; a proven ability to preserve confidentiality; and possess a genuine interest in HR-related tasks.

Key Responsibilities:

- Front Desk Duties:

• Greet and welcome visitors, employees and customers in a friendly and professional manner
• Screen and direct as required, ensuring proper identification and security measures are followed.
• Answer and direct phone calls, emails, and inquiries to the appropriate departments.
• Maintain a clean, organized, and welcoming reception area.
• Demonstrate excellent communication skills, with the ability to handle sensitive and confidential information.

- Administrative Support:

• Showcase strong organizational abilities with the capacity to manage multiple tasks in a fast-paced environment.
• Ensure efficient office operations with a pro-active approach to processes and systems.
• Act as a point of contact for internal and external stakeholders.
• Maintain accurate records, both physical and digital.
• Handle travel arrangements and bookings
• Strong analytical capabilities

- Employee and Business Support:

• Provide support to employees on basic queries such as policy matters, time & attendance, and general people/ HR related matters.
• Assist with data analysis, GDPR adherence, reviewing and managing  records, ensuring accuracy and a high level of attention to detail.
• Very close collaboration with HR teams in provision of administrative and business support when needed, ensuring all employee data is handled appropriately and with the utmost confidentiality.
• A flexible and organized person with good communication skills is required for this position with a sense of ownership, awareness for a regulatory environment and the ability to network at all levels

- Microsoft Excel and Systems Use:

• Utilize required systems including Microsoft Excel to manage data, generate reports, and complete analysis while ensuring the accuracy of all outputs.
• Work on local continuous improvement projects as may be required i.e. upgrade of the time and attendance system.
• Present numerical aptitude, with an eye for detail, particularly when handling employee time records and other such sensitive data.

Qualifications/Experience:

• 3rd Level Diploma/Degree in related field is an advantage.
• Proficiency in Microsoft Office Suite and technology savvy.
• 1-2 years of experience in a receptionist or administrative role, preferably within a similar industry.
• Basic experience or exposure to HR-related tasks and systems is an advantage.
• Proven organisational skills, good attention to detail and ability to handle multiple tasks and deadlines effectively.
• Speed & accuracy - get tasks done accurately and within strict timeframes.
• Ability to work both independently and as part of a team with a proactive approach to work.

This job description provides an outline of the key duties and qualifications required for the position. The scope of responsibilities may evolve over time, based on company needs.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

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