Technical Service Engineer (Depot)

Vantive: A New Company Built On Our Legacy

Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.

*Completion of the proposed separation of Kidney Care from Baxter into a standalone company (to be named Vantive) remains subject to the satisfaction of customary conditions.

Position: Technical Service Engineer (Depot)

Work Location: New Phetchaburi Road, Baxter Technical Service Office

Reporting Manager: Technical Services Supervisor

Normal Working Hours: Mon-Fri 8:00-17:00

Travel: Not required

Job Scope: The Technical Service Engineer (Depot or Technical Service Office) is responsible to Perform service activities according to the Procedures and Policies for the products supplied by Baxter within the geographical area of responsibility Depot Technical Service Engineer with accountability for operational KPIs. Install, service and maintain products distributed by Baxter in the defined area of responsibility i.e. within the Depot Service Area.

Job Descriptions:

• Installation and commissioning Preventive maintenance Corrective Maintenance and Actions Other supplemental activities related to service.

• Establish & maintain communication & partnership with customers, team members and business contacts.

• Ensure all activities are performed following the available instructions and information, within the quality system framework.

• Report all relevant service activity in a timely manner, to ensure updated and accurate service data in the service system.

• Achieve service level KPIs as set by the Organization from time to time

• Establish an excellent partnership with other Baxter functions (Sales, Marketing, HR, QA, RA, finance, IT)

• Actively participate in local sales/communication/marketing meetings where appropriate.

• Responsible to ensure Decontamination is performed by trained personal and all documentation is up to date.

• Review Monthly Pest control report along with Quality and escalate any issue or support needed coordinate with Supplier in case of any additional requirements.

• Coordinate facility maintenance activities and documents. 

• Responsible to ensure Calibration of Depot equipment performed on time and coordinate with TS coordinator.

• Documents personal performance and maintenance records on equipment.

• Plans parts vital for service and PM and maintains proper system inventory records.           

• Other tasks as assigned.

Qualifications:

• Bachelor of related Engineering such as Biomedical Engineering, Electrical Engineering or equivalent.

• At least 1 year of experience in Maintenance Service for Medical Device.

• Disciplined, able to work independently as well as team members.

• Driven to deliver high quality service & Customer focused.

• Practical level of English Communication.

• Proficiency of Computer skills such as MS Office.

Benefit & Welfares:

• Provident Fund, Group Health Insurance

• Fixed Bonus, Variable Bonus

• Flexible Benefits (My Wellness)

• Annual Leave

• Etc.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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