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Bilingual Associate RFP & Contracts Manager (French/English)

Req # JR - 132013 Location Mississauga, Ontario, Canada Job Category Commercial Operations Date posted 04/15/2024

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Your role at Baxter

As the Associate RFP and Contracts Manager is responsible for regional contract and RFP management for all consumable, equipment and service contracts and RFPs.  The Associate RFP and Contracts Manager will work with key business partners, primarily Sales, Marketing, Pricing, Quality, Regulatory Affairs, Logistics, and Legal, to ensure successful end-to-end management of all RFPs/RFQs/RFIs and Contracts as well as providing full management for RFPs/RFQs/RFIs and Contracts with professional application of project management skills, as well as engaging in the strategy of the deal providing recommendations, statistics, and any sort of specialized support to stakeholders. You will engage in Request for Proposals (RFP), Request for Information (RFI), and Tender responses supporting all levels of stakeholders till completion of the submission. You will take full responsibility for the contracts and request for proposals under it's umbrella acting diligently in accordance with the processes in place.   

What you'll be doing

  • Responsible for the development, implementation, and maintenance of contracts for region respective customers

  • Accountable for the development of contractual verbiage, assess viability of any requested changes or additions to standard contract verbiage and compare to business standards

  • Assist all levels of stakeholders with the strategic management of the Contract Calendar taking into the account the national perspective

  • Act as Project Manager in all contract resigns, RFP’s, and RFI’s for the region as well as accessory tasks derived from the management of such contracts and requests for proposal

  • Be subject matter experts with Group Purchasing Organization and/or Customer Buying Groups and apply that judgment to contract resign/pricing with a strategic vision in mind

  • Execute and manage contract process (new, renewals, capital, consumables, lease, quotes, extensions)

  • Ensure all contract resign occur in timely manner and use judgment on determining if there’s a need to escalate to Management Team

  • Managing the contract process, leading the process for preparation of agreements, contracts, and/or price quotations.

  • Ensure full compliance with Baxter documented procedures (SOPs, BOPs, Approval Rights, Signature Rights, RACI Matrix, Contract Forms Package, Contract Templates), all applicable laws, regulations and standards, good business practices

  • Engage in terms/conditions negotiations internally and externally to support Sales and ensure Baxter’s interests are well defended and processes are followed

  • Manage terms and conditions analysis with Legal Specialist and/or Legal to ensure completion within timelines and adherence to processes

  • Organizing and scheduling multiple simultaneous RFP responses on tight schedules and under elevated pressure

  • Organizing kickoff, and status updates calls/meetings for multiple RFP responses with key stakeholders (sales, marketing, legal, finance, pricing, etc)

  • Analyzing RFP requirements and assigning specific sections/questions to the appropriate internal resources throughout different groups within the organization

  • Support other Baxter Canada Contracts and Pricing initiatives as required, including compliance with Canada grant policy, evaluation and implementation of contracts technology including Business Intelligence, contracts repository, BAM/JDE improvements and workflow tools

  • Directly accountable to ensure the integrity and compliance with Baxter policies and procedures, maintain internal control environment including compliance with SOX

What you'll bring

  • Bilingual – Excellent written and verbal communication skills in both English and French

  • University Degree in Business Administration, contracts specialty or related field

  • 2+  years related experience, healthcare preferred

  • Contract and Pricing Management and Sales Support RFP Management experience

  • Ability to work in a fast-paced, matrixed environment and be able to balance the needs and requirements of many stakeholders including senior management

  • Critical thinking and problem solving skills

  • Detail oriented

  • Customer facing experience with strong business acumen

  • Excellent computer skills including Outlook, Excel, Word and PowerPoint

  • Excellent communication and interpersonal skills

  • Strong time management and organizational skills

  • JD Edwards and Cognos experience would be an asset

  • Must be a self-starter and ability to work proficiently with limited supervision.  Must be highly analytical

#LI-VS1

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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