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Specialist, Surgical Infrastructure

Req #: JR - 126250 Location: Florida, United States (Remote) Additional locations Tennessee (remote); Georgia (remote); North Carolina (remote); Alabama (remote); South Carolina (remote); Virginia (remote) Job Category: Sales Date posted: 04/17/2024

Overview

As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.

  • Support for Parents

  • Continuing Education/
    Professional Development

  • Employee Health &
    Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

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Success Profile

What makes a successful Sales Professional at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Stakeholder Insight and Influence
  • Sales Solution Identification and Development
  • Negotiation Skills
  • Strategic Planning
  • Managing and Coaching
  • Ownership of the Business

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Specialist, Surgical Infrastructure

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

THIS IS WHERE you build trust to achieve results

As a Specialist, Surgical Infrastructure, you take pride in representing Baxter and our products. Your keen understanding of our deep portfolio of products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, building relationships, and establishing trust with the doctors and nurses who use Baxter solutions every day.

As our primary connection to the healthcare professionals who rely on our products to save and sustain lives, you are the face and voice of our solutions. You enjoy seeing the connections between teams and how they work together to drive business results. The insights and feedback you share with your team and to cross-functional partners help validate and inform priorities and changes.

Territory: Florida, Alabama, South/North Carolina, Tennessee, Alabama, Virginia, Georgia (candidates must reside in territory)

Travel: 50-75%, including overnight travel

What you'll be doing

As the Specialist, Surgical Infrastructure - Medical Capital Equipment you will drive the generation of capital products within Baxter’s Surgical Solutions’ product categories (lights, booms, and Helion video integration) and partnership sales within your region. In collaboration with clinical and specialty sales partners, you'll develop and implement sales strategies that deliver comprehensive solutions to customers., maintain strong business relationships and high levels of happiness with prospective and existing customers.

In addition

  • Capture new accounts and enhance performance in existing accounts.
  • Conduct negotiations with customers to finalize sales.
  • Achieve sales goals across all infrastructure product categories.
  • Demonstrate year-over-year backlog growth: Uncover green-field opportunities and high-dollar renovations within your assigned region.
  • Collaborate with internal sales and service partners to seamlessly serve shared accounts: Provide local support for strategic Enterprise Accounts Team initiatives across major IDNs.
  • Coordinate customer sales support activities: Lead customer business reviews and architectural drawing discussions. Present infrastructure products to a diverse audience including Administrators, Surgeons, Biomedical Engineers, Architects and Equipment Planners. Coordinate Customer Experience Center and service Center visits, as appropriate.
  • Ensure post-sales customer happiness and enhance perceived Return on Investment: Oversee the installation of new products. Provide basic training and follow-up to ensure customers are satisfied and realize the intended benefits of the partnership with Baxter. Participate and drive a smooth hand-off meeting with Baxter Solutions’ project management and customer.
  • Maintain industry and product knowledge: Keep abreast of current health care trends and technology. Clearly articulate the economic benefit for the hospital, detailed functionality and benefit offering of each product line, how each product is best applied to meet emergent customer needs and the benefits products will provide to both the patient and caregivers.
  • Serve as product-specific authority within the infrastructure space.
  • Information management: Filter appropriate and pertinent feedback to marketing and R&D. Accurately forecast regional infrastructure orders and revenue. Primary owner of RFP responses involving large infrastructure deals. Plan, coordinate, and deliver mock room presentations.

What you'll bring

  • Bachelor’s degree with 6+ years of operating room sales experience (medical device capital equipment experience preferred), OR 9+ years relevant experience.
  • Proven experience selling in the health care field; Durable Medical Equipment highly preferred
  • Strong collaboration and interpersonal skills, both verbally and written
  • Variable travel throughout region up to 75% - 100% of work week
  • Strong analytical skills- able to effectively track sales activity, develop sales plans, understand local market and competitive trends and complete the analysis of sales deals
  • Eye for business – able to understand customer economic drivers, structure sales deals, reach pivotal agreements within the sales cycle
  • Effective influencing skills –ability to understand the needs of, and influence, personnel ranging from nurses to C-level decision makers

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $68,000 to $156,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position is also eligible for commission. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

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The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

“Baxter’s culture is one of inclusivity, respect and acceptance for one another, regardless of religious, political or sexual orientation. There is immense support that starts all the way at the top of the organization, including the creation of “Best Place to Work” for all employees.”

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

“In Baxter we are encouraged to extend our competencies and experiences through ongoing feedback, experiences and regular training. Personal development to achieve career aspirations is actively encouraged, and as a result, I recently secured an internal promotion which was actively supported by my manager and the wider Baxter team.”

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

“Baxter’s culture is one of inclusivity, respect and acceptance for one another, regardless of religious, political or sexual orientation. There is immense support that starts all the way at the top of the organization, including the creation of “Best Place to Work” for all employees.”

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

“In Baxter we are encouraged to extend our competencies and experiences through ongoing feedback, experiences and regular training. Personal development to achieve career aspirations is actively encouraged, and as a result, I recently secured an internal promotion which was actively supported by my manager and the wider Baxter team.”

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