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Specialist, CQA Benelux

Req #: JR - 118380 Location: Braine-l'Alleud, Wallonia, Belgium Job Category: Quality Date posted: 03/13/2024

Overview

This is where you make a difference in our patients’ safety. As a member of the Baxter Quality team, you will play an essential part in our mission of saving and sustaining lives. Quality is important throughout the entire product lifecycle and works collaboratively with all areas of the organization. Because Quality touches everything Baxter does, a role in Quality provides many opportunities for growth, learning and a successful career that has a daily impact on people’s lives.

  • Support for Parents

  • Continuing Education/
    Professional Development

  • Employee Health &
    Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

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Success Profile

What makes a successful Quality team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Detail Oriented
  • Continuous Learner
  • Courageous
  • Collaborative
  • Critical Thinker
  • Influential

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Specialist, CQA Benelux

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

SUMMARY

  • Be the CQA Specialist for Benelux local entities, reporting to the cQA/RA Manager Benelux.

  • Responsible for ensuring storage and distribution activities are in line with European and local legal requirements and Corporate Quality Systems implementation in the Benelux local entities (KidneyCo Belgium SRL and KidneyCo BV (NL) to ensure establishment and maintenance of required licenses (e.g. GDP Wholesaler, ISO 9001 and ISO 13485 certifications)

  • Authorized to act as the Responsible Person (RP) for the Benelux local entities KidneyCo Belgium SRL and KidneyCo BV (NL) and responsible for ensuring maintenance of related regulatory licenses (GDP, medical device notification) and as Qualified Person (QP) for KidneyCo Belgium SRL MIA license

  • Act as the Post Market Surveillance Local contact person and local contact person for medical devices

  • Responsible for Quality Support to local business initiatives in collaboration with Quality Operations (KidneyCo Belgium SRL, KidneyCo BV)

  • Ensuring that appropriate contacts with country Regulatory Affairs, Pharmacovigilance, third party logistics (3PL) for Warehouse & Distribution (W&D), Businesses and Distributors are maintained.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Legal role: Responsible Person

- For KidneyCo BV (NL):

  • Act as Responsible Person (RP) for distribution. This includes ensuring QMS functioning according to GDP guidelines including covering oversight on customer activation, code activation, returns, discards, administrative releases, complaints, Field Actions (FA’s), subcontracted activities within KidneyCo organization, …

- For KidneyCo Belgium SRL:

  • Act as Responsible Person (RP) for distribution. This includes ensuring QMS functioning according to GDP guidelines including covering oversight on customer activation, code activation, returns, discards, administrative releases, complaints, FA’s, subcontracted activities within KidneyCo organization, …

  • Act as Qualified Person (QP) for MIA license.

- Be the contact person for all FMD topics for Benelux (alert management, falsified notification, compliance questions, returns, …)

- Ensure timely notification of major changes to MoH inspection where needed.

- Ensure regular training on GDP in relation with the legal role.

Quality systems role:

  • Be the contact person for Benelux operations and Quality Systems

  • Be the QA contact person for the 3PL W&D

  • Act as Quality Management Representative for QA/RA Benelux

  • Ensure process and procedures are in place and in compliance with European, Local and Corporate requirements.

Postmarket surveillance (PMS):

  • Keep oversight on management and treatment of tasks related to materiovigilance and product quality complaint (PQCs)

  • Act as FA coordinator for Benelux

  • Act as local materiovigilance contact person for internal and external stakeholder

  • Ensure answer to safety questions from the Health Care Professionals is provided with the support of PMS, Medical Safety and relevant functions.

  • Ensure training of customer facing employees on PQCs and Materiovigilance is performed.

  • Investigate/prepare/communicate on questions from MoH’s, with the support of PMS if needed

  • Ensure Field Actions are executed in due time according to procedures and regulations applicable and in collaboration with corporate functions and requirements

  • Ensure process and procedures are in place

  • Ensure periodic reporting to internal stakeholders on FA and complaints

Quality support to business – Treat product quality issues in due time and in relationship with the business

  • Be the contact with the plants for quality problems

  • Participate in business projects (new products, distribution, etc…) as quality representative to assure compliance    

Audits and Inspections:

  • Participate in the annual internal audit program of QA/RA Benelux (and local entities when needed), act as lead auditor

  • Host Regulatory compliance inspections (notified body and MOH)

NCR, SNCR, CAPA, change control & supplier quality:

  • Initiate NCR, SNCR and CAPA when it is required

  • Assure change control system is in place and followed

  • Assist in or perform CAPA’s & change controls launched for Benelux

  • Take the quality lead in Business projects in which supplier quality aspects are included

  • Ensure issuing of SCAR in case of supplier issue

  • Act as auditor for local supplier audit when needed

Training:

  • Ensure that systems are in place and maintained to train QA/RA in quality system compliance (including new SOP’s).

  • Ensure training records are maintained

  • Give training on request or when required to other personnel (W&D, QA/RA, customer service, …)

JOB REQUIREMENTS

Master Degree in Pharmaceutical Sciences and/or Advanced Master in Industrial Pharmacy

Certified QP from Belgian FAMHP

Fluency in French & English and Dutch

Word, Excel, Outlook, PowerPoint basic knowledge required

Trackwise, JDE, ERP system particular knowledge required

Knowledge of ISO, GDP and GMP standards and applicable quality systems in area of responsibility

Product and process validation methodology

Knowledge of Medical Industry Processes

IT functional knowledge (ERP systems, data management systems, …)

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Christelle, Senior Quality Manager in Malta

I was an Engineering Graduate with a Master's in Business Administration, and was more inclined toward working with people than with machines. When I came across an opportunity to work with Baxter as a Quality Engineer, it was the perfect combination: a manufacturing environment and a role that required me to collaborate with multiple teams daily. Baxter's mission of saving and sustaining lives gives me all the purpose and fulfilment I need.

Christelle

Meet Lorena, Senior QA Associate in London, UK

I am registered pharmacist in the UK with experience with drug products and final product release. I am very dedicated to my work and accurate in details to ensure correct assessment is provided to our customers to ensure patients' safety.

Lorena

Meet Gary, Quality Research Manager in Singapore

I have always enjoyed working at Baxter and I find here to be a great place to work! Management truly cares for you, and invests time and resources to support your career goals and aspirations. My current role provides me the opportunity to work with culturally diverse teams, bringing different talents together, learning from one another and working toward a common goal and mission.

Gary

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Christelle

Meet Christelle, Senior Quality Manager in Malta

I was an Engineering Graduate with a Master's in Business Administration, and was more inclined toward working with people than with machines. When I came across an opportunity to work with Baxter as a Quality Engineer, it was the perfect combination: a manufacturing environment and a role that required me to collaborate with multiple teams daily. Baxter's mission of saving and sustaining lives gives me all the purpose and fulfilment I need.

Lorena

Meet Lorena, Senior QA Associate in London, UK

I am registered pharmacist in the UK with experience with drug products and final product release. I am very dedicated to my work and accurate in details to ensure correct assessment is provided to our customers to ensure patients' safety.

Gary

Meet Gary, Quality Research Manager in Singapore

I have always enjoyed working at Baxter and I find here to be a great place to work! Management truly cares for you, and invests time and resources to support your career goals and aspirations. My current role provides me the opportunity to work with culturally diverse teams, bringing different talents together, learning from one another and working toward a common goal and mission.

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