Product Service Technician - 2nd Shift

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Second shift hours are Monday - Friday 2:45-11:15pm EST, with occasional Saturdays.

Your role at Baxter

• As a Product Service Technician, you will provide technical and hands-on support on increasingly sophisticated products. Your strong electronic and analytical skills will allow you to find and resolve product failures to serve our customer quickly and accurately.
• This is where your expertise in troubleshooting, testing and correcting malfunctions in electronic devices, and test equipment will aid you in repairing the instruments that are returned to Baxter for service.
• You may help in the development of lean service methods and procedures for the repairing and inspecting of products or assemblies. Your strong communication skills will aid in training other internal or external service personnel as needed. By establishing regular internal contacts, you will exchange information, resolve issues, tackle problems and troubleshoot products, parts or processes.
• Are you motivated by our mission of saving and sustaining lives?

Your team

• Join a knowledgeable, motivated, and hard-working team onsite in Skaneateles, NY!
• Baxter offers dental and medical insurance, paid time off, parental leave, 401k match, paid holidays, and more!
• You are a collaborative team player and are capable of receiving initial instructions, service requirements, and advice from your supervisor or engineers with review upon completion. A crucial aspect of this position will be applying quality improvement and lean practices to all process and assignments while actively participating in a positive manner with functional and cross functional teams.

What you'll be doing

• Test, troubleshoot, and repair Medical Devices, test fixtures and Automated Test Equipment (ATE).
• Identify, isolate and control nonconformance of components or products.
• Record product service data using defined data collection methods.
• Conduct internal communication with internal departments or external customers and vendors to resolve issues.
• May provide technical training assistance for to external biomedical staff, customers or vendors as the need arises
• May travel to customer locations to perform assistance when performing service, calibration, or training

What you'll bring

• Associate degree in Electronics, Computer Information/Tech or related discipline preferred.
• Strong troubleshooting, analytical and problem-solving experience and aptitude.
• Must be organized and have a keen attention to detail.
• Proficient with test equipment or tools such as: Digital Multimeter or Oscilloscope.
• Strong oral and written communication skills are preferred. You may be asked to speak publicly to a small group and on the phone or face to face with our customers.
• Solid understanding of Windows Operating systems (Microsoft Office, Excel and Power Point) is a plus
• Ability to travel to perform on-site service is a plus
• SAP Experience is beneficial
• Must be able to lift 40lbs

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base rate for this position is $21.70 hourly + a shift differential. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.