Operational Excellence & Learning & Development Manager

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

The Role

At Baxter Healthcare, we are committed to establishing a benchmark for operational efficiency and ongoing enhancement. As the Operational Excellence & Learning & Development Manager, you will have a pivotal role in furthering our mission. Your knowledge will guide the development and implementation of the Baxter Operating System (BOS) program, while you supervise continuous improvement projects across our Toongabbie Plant. Reporting to the Plant Manager, you will lead a specialised Learning and Development Team, guaranteeing that our wider manufacturing and quality teams receive top-tier training.

This role offers you the chance to make a meaningful difference and promote a culture of excellence and continuous learning!

Responsibilities

• Develop and carry out the BOS plan, guiding team members across the site to reach target maturity levels

• Oversee the Margin Improvement Projects (MOP) Portfolio to ensure continuous collection and evaluation of ideas to fill the 3-year pipeline and deliver existing MIPs timely

• Facilitate the Baxter Improvement Teams program to address key opportunities through project selection and team facilitation

• Manage change management processes to ensure smooth transitions during new process and technology implementations, addressing resistance and getting employees on board

• Collaborate and communicate with SLT and various teams to foster operational excellence, align with goals, and report progress effectively

• Supervise and guide the Learning and Development team, offering guidance and assistance in accomplishing training priorities throughout the organization

• Develop Skills Matrices for teams, assess skill gaps, and align training with operational needs

• Supervise the creation and rollout of extensive training programs that encompass operational procedures and professional growth, applying both traditional and e-learning methods

• Guarantee the establishment of systems and procedures to ensure timely completion of training courses organisation-wide, aligning with Quality objectives.

Key requirements

• Tertiary qualification in Engineering, Business Administration, Human Resources, or a related fields

• Advanced degrees or certifications in Lean Six Sigma, Learning and Development, or Project Management are highly desirable

• 5+ years experience in manufacturing, operational excellence, and learning & development, 2+ years in a leadership role

• Ability to lead a team and cross collaborate across numerous teams

• Analytical Problem Solving skills

• Good written and spoken communication skills

• Extensive Project Management experience.

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Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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