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Operations Manager

Req # JR - 032367 Location Thetford, England Job Category Manufacturing Date posted 01/06/2021

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter’s products and therapiesare foundin almost every hospital worldwide, in clinics and in the home. Forover 85years, we have pioneered significant medical innovations that transform healthcare. 

Together, we create a place where we are happy, successful and inspire each other.This iswhere you can do your best work.

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission.


Baxter Thetford have an exciting opportunity for a strong Operations Manager to join our rapidly growing Compounding Aseptic Team. Under the guidance of the Thetford Unit Manager, you will be responsible for leading and managing the TPN compounding unit in Thetford, with direct line management responsibility for 3 compounding teams running a robust operation. This role will be a part of the local SLT and will be responsible for executing the site strategy from an operational standpoint in close corporation with peers.

Role Responsibilities

  • Responsible for inspiring and setting direction to the area to meet expectations and company targets for EHS, output, improvements, waste reduction etc.

  • Responsible for addressing issues that might affect safety, compliance, output, business ethics, responsible sourcing etc.

  • Through a shopfloor presence in the workplace, coach and mentor staff to ensure products are manufactured and documentation completed in accordance with GMP, Standard Operating Procedures and other regulatory agency requirements.

  • Ensure timely completion of relevant deviation and complaint investigations to identify true root cause.

  • Set objectives for and appraise the performance of individual team members to ensure individuals are focused on activities that will support the Thetford objectives and ensure customer satisfaction

  • Proactively look for opportunities to drive continuous improvement, influence decisions and deliver the results whilst ensuring an appropriate level of compliance.

  • Combine a highly competitive approach with strong teamwork and flexibility, sharing best practice and ideas

  • Work closely with Unit Manager, Supply Chain, Engineering, Quality, procurement and cross functional compounding team to ensure agreement and execution of agreed critical success factors in the Unit.

  • Recruitment, development and resource allocation in compounding teams.

  • Responsible for development and reporting of KPI’s for department

  • Responsible for implementation and use  of daily boards for tracking performance with mechanisms in place to address challenges in output.


  • Degree in Engineering (Process, industrial, mechanical), Business Management, life science or equivalent

  • Extensive experience in manufacturing preferably within GMP regulated industry

  • Experienced in leading and developing teams

  • Excellent verbal and formal communication skills, together with critical reasoning skills.

  • Experience within Risk Assessment, and root-cause analysis.

  • Experience within Practical Process Improvement - Green/black belt qualifications


    Reasonable Accommodations

    Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to [email protected] and let us know the nature of your request along with your contact information.

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