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Demand Planner Intelligence

Req # JR - 024999 Location Petaling Jaya, Selangor, Malaysia Job Category Supply Chain Date posted 08/10/2020

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Job Responsibilities

This section contains a list of five to eight primary responsibilities of this role that account for 5% or more of the work. The incumbent will perform other duties assigned.

Demand Planning

  • Lead monthly Sales & Operations Planning (S&OP) with Commercial to generate consensus forecast for replenishment planning. Results in a plan which is used to align of production/business and finance plans
  • Analyze past sales trends and sales forecast from markets and understand key drivers for demand changes (question and validate)
  • Make fact-based recommendations to Commercial to drive for better forecast accuracy
  • Define, drive, improve and execute demand forecast accuracy improvement plan and deployments

Replenishment Planning

  • Define planning parameters in consultation with market and supplying site
  • Execute replenishment planning within predefined planning parameters
  • Mitigate and proactively communicate supply issues to market
  • Provide information and resolutions in response to queries and complaints escalated by market supply chain
  • Participate in tier meetings between market / site / regional planning

Purchase Order Management

  • Responsible for finished goods PO management including negotiation and delivery follow-up
  • Ensure PO is issued within lead time and supplier ship per commit.
  • Perform regular housekeeping in JDE to purge invalid POs
  • Select cost effective and efficient transportation routing and mode
  • Analysis freight cost (vs budget, vs forecast)
  • Follow up shipment and handle import/export customs clearance

Inventory Management

  • Define target safety stock for different item class level in alignment with regional stocking policy and market requirement
  • Manage inventory at market level considering months of supply and shelf life requirement.
  • Avoid financial loss by minimizing SLOB exposure and inventory holding cost
  • Responsible for coordination of stock count; damage goods, short expired goods and obsolete goods management

Event Management

  • Support new product launch, source change, regulatory filing, tender, code deletion, EOL activities by working closely with market, franchise and site to ensure supply.
  • Take action on key reports which include backorders, service levels, inventory deep dive as well as tier issue trackers to minimize service and cost impact.


  • Master and harness the key capabilities of Rapid Response to execute replenishment planning timely and effectively

Qualifications & Experience

  • Bachelor's degree in Business/Supply Chain/Logistics Management is preferred but not mandatory
  • APICS CPIM or CSCP certification highly desirable
  • Complete, in depth understanding of all aspects of the supply chain process including planning, inventory turns, supply chain cost and service levels
  • Embraces change, challenges status quo and makes recommendations for improvements to products and processes. Creates tools that help simplify job tasks and shares these with others
  • Related experience in Pharmaceutical/Medical Device Manufacturing environment or related production industry experience required
  • Related experience in managing with multiple planning (ERP) systems and interfaces
  • Working knowledge of inventory, planning systems and order/purchasing systems
  • Working knowledge of Microsoft based systems; mastery of Excel is a must

Other Personal Attributes

  • A strong team player with excellent communication, organizational and interpersonal skills and ability to operate in a matrix environment
  • Strong problem solving and resolution skills
  • Strong analytical and presentation skills
  • Keen driver for process improvement
  • Deep understanding of Business dynamics and Supply Chain
  • Excellent attention to detail


Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to and let us know the nature of your request along with your contact information.

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