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Field Service Technician II - Greater New York City

Req # JR - 053402 Location New Jersey, United States (Remote) Job Category Technical Services Date posted 01/18/2022

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 


The Field Service Technician Reports to the Manager of Operations and is part of the Global Services organization.  Global Services strives to deliver an unsurpassed value driven experience that makes Baxter an essential service solutions provider for our customers.  Every day we are focused on providing quality service that enable our customers to focus on what matters; patient care.  Baxter is well positioned to be the best service provider for our customers due to the depth of our product knowledge, years of service expertise, commitment to product serviceability and continued focus on operational excellence. This position will travel to area hospitals and clinics and provide technical instrumentation service.   The Field Service Technician installs, checks out, operates, maintains, repairs, and modifies equipment, provides guidance and training to customer personnel in establishing operation, maintenance, and inspection procedures and techniques, and analyzes equipment failures to determine cause and recommends corrective action.

Essential Duties and Responsibilities

  • Advises and assists in effecting design changes to improve equipment efficiency and/or reduce cost of operation. Devises and implements preventive maintenance programs and keeps performance and maintenance records on equipment.
  • Participates in installation planning phase.
  • Adheres to all environmental, health and safety SOPs, equipment, policies and procedures.
  • Provide dialysis/apheresis instrumentation installation.
  • Completes installations and repair services within time requirements established by service management.
  • Provide contract preventative maintenance in accordance with published procedures.
  • Successfully completes instrumentation training at Baxter training facility.
  • Provide on-site clinical instrumentation in-service.
  • Schedules service calls with customers in accordance with current procedures published by national and regional management.
  • Provides installation and repair service within time requirements established by service management.
  • Performs other duties as required.


Must be located in the Greater New York City area

  • Associate’s degree or equivalent in a related field.
  • Minimum of 2-5 year of relevant experience.
  • Excellent communication ability required.
  • Basic addition, subtraction, multiplication, division, and fractions are required.
  • Ability to exercise independent judgment and draw accurate conclusions based on available information.
  • Some overnight travel will be required.

The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.


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