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Key Account Manager, BioSurgery - Los Angeles

Req #: JR - 044884 Location Los Angeles, California, United States (Remote) Job Category: Sales Date Posted: 09/26/2021

Overview

As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.

  • Support for Parents

  • Continuing Education/
    Professional Development

  • Employee Health &
    Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

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Success Profile

What makes a successful Sales Professional at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Stakeholder Insight and Influence
  • Sales Solution Identification and Development
  • Negotiation Skills
  • Strategic Planning
  • Managing and Coaching
  • Ownership of the Business

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Key Account Manager, BioSurgery - Los Angeles

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Summary:

Key Account Managers (KAM) sells products used to promote on label hemostasis and sealing in assigned geography. KAMs primary focus (80% of time) is to develop trusting relationships with customers where growth opportunity exists and ensures that they do not turn to competition. The secondary focus (20% of time) will be to expand existing relationships with customers by continuously proposing on label solutions that meet customer and business objectives


Responsibilities:

  • Identifying key thought leaders in hospitals with growth opportunity, targeting and establishing effective relationships with these influential customers including surgeons, nurse s operating room staff and hospital administration.
  • Acquires a thorough understanding of key customer needs and requirements and leverages this knowledge along with sales data/analytics, competitor and market knowledge to develop effective sales strategies that drive product portfolio growth within their territory.
  • Maintains deep understanding on all surgical specialties and products in the portfolio, can recognize in the OR when products can be utilized and is responsible for keeping current with patient applications and product indications.
  • Calls on prospective customers, providing technical product information and/or product demonstrations in the surgical suite to include: in-servicing, educational presentations and heart labs for on label indications.
  • Understands the BioSurgery contracting process and offers suggestions to HBM and RM on how to strategically implement and drive new business.
  • Partner with HBMs to ensure clinical knowledge is leveraged during contracting process, striving to create an increased demand for product.
  • Successfully networks with key internal and external resources and leverages tools, such as HEOR team, vital edge, SFDC, Hemovision, (peer to peer HCP Consultants etc.
  • Provides feedback regarding product simplification and standardization to enhance profitability of sales line. Acts as a field advisor to non-sales functions on customer needs, internal process improvements and competitive environment.
  • Work closely and communicate with Regional Managers, Territory Business Managers, and Hospital Business Managers with the same account responsibilities to increase penetration of products in accounts.
  • Provides mentoring to other representatives on growth opportunities and shares best practices with teammates.
  • Effectively transitions client relationships to the TBM or AR once customer is on-boarded and established so that TBM or AR can maintain business.

Qualifications & Experience:

  • The successful candidate should have deep demonstrated sales experience in multiple specialties with a focus in Cardiac, Spine, GYN, and General Surgery. Knowledge of anatomy and physiology is required.
  • Must have a strong sense of urgency and results orientation
  • Must have demonstrated prior top sales performance for multiple years.
  • Collaboration and Teamwork - Defines success in terms of the whole organization; can develop vertical and horizontal internal and external relationships; willing to participate & contribute to efforts beyond own scope of responsibilities; seeks and gives feedback and input
  • Bachelor's degree with 7+ years of relevant experience or 10+ years of relevant experience
  • Individuals must live within the current geography or be willing to relocate to it.
  • Up to 50% Travel required
  • Valid drivers license is required.

All prospective employees for this job will be required to verify that they have been fully vaccinated for COVID-19 by October 31, 2021, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

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Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

044884

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

“Baxter’s culture is one of inclusivity, respect and acceptance for one another, regardless of religious, political or sexual orientation. There is immense support that starts all the way at the top of the organization, including the creation of “Best Place to Work” for all employees.”

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

“In Baxter we are encouraged to extend our competencies and experiences through ongoing feedback, experiences and regular training. Personal development to achieve career aspirations is actively encouraged, and as a result, I recently secured an internal promotion which was actively supported by my manager and the wider Baxter team.”

Quotes

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

“Baxter’s culture is one of inclusivity, respect and acceptance for one another, regardless of religious, political or sexual orientation. There is immense support that starts all the way at the top of the organization, including the creation of “Best Place to Work” for all employees.”

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

“In Baxter we are encouraged to extend our competencies and experiences through ongoing feedback, experiences and regular training. Personal development to achieve career aspirations is actively encouraged, and as a result, I recently secured an internal promotion which was actively supported by my manager and the wider Baxter team.”

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