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Regional Credit Team Lead

Req #: JR - 071946 Location Kuala Lumpur, Kuala Lumpur, Malaysia Job Category: Finance Date Posted: 08/11/2022

Overview

This is where your insights influence change. As a member of the Baxter Finance team, you have the critical thinking and analytical mindset that allows you to translate data into meaningful, actionable insights that help teams learn and adapt along the way. We guide our internal partners to understand financial opportunities or realities that move Baxter forward and closer to our mission to save and sustain lives. While you often work independently with your cross-functional team, you always have the greater finance organization to lean on for support and career mentoring.

  • Support for Parents

  • Continuing Education/
    Professional Development

  • Employee Health &
    Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

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Success Profile

What makes a successful Finance team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Adaptable
  • Analytical
  • Detail-oriented
  • Easygoing
  • Results-driven
  • Team player

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Regional Credit Team Lead

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Summary:

The Credit Team Lead is responsible for providing leadership and managing the credit processes for the customers of a specific sales channel supported by the regional SSC. Responsibilities also include formal relationship management with the business stakeholders, GPOs and other GBS functions in addition to management of the specialist team.

Essential Duties and Responsibilities:

  • Manage and motivate a team of Credit Specialists
  • Mentor Credit Specialists and provide guidance on credit management methodologies and practices applicable.
  • Formal relationship management with various business stakeholders at GBS, Corporate and Local BU level.
  • Plan, organize the workload for team members to ensure that customer service expectations are met or exceeded
  • Develop and/or evaluate various models used for setting credit ratings/scores.
  • Pro-actively promote profitable sales growth through secured transactions.
  • Ensure that credit has been extended to customers according to company policies.
  • Minimize bad debt while helping the company maximize profitable sales.
  • Oversee and support Credit Specialists with legal or other debt recovery actions.
  • Provide input into performance metrics (for process, customer, employee and financial value profiles)
  • Set and achieve performance targets (bad debt %, DSO etc.).
  • Enforce policies and procedures, ensuring all team members are aware and compliant.
  • Assist staff in identifying, defining, and implementing process improvements.
  • Identify and present solutions for continuous process improvements to Global Process Owners and support staff in this process as well
  • Partner with Global Process Owners to implement process and technology improvements.
  • Keep up to date with global credit best practices, trends and technology improvements; provide guidance and design innovative credit risk management solutions to the organization
  • Responsible for staff training and education in collaboration with the internal training team
  • Provide performance feedback and coaching to team members.
  • Prepare / support training programs for employees.

Qualifications:

  • Customer communication skills
  • Problem solving skills
  • Ability to interview, hire, train, and develop employees
  • Highly organized

Education and/or Experience:

  • Bachelor degree in Finance or Accounting
  • 7+ years experience in SSC or similar managerial role, accounting or similar area, of which 2 as a Team Leader
  • Experienced user of Credit Integration Solution or equivalent credit management solution
  • Proven track record in Credit process management and improvements.
  • Qualified credit management professional with international credit management experience
  • Functional knowledge of the accounts receivable processes
  • Solid understanding of financial statements and analysis
  • Understanding of commercial credit processes

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to [email protected] and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

071946

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Monica Weber, Senior Analyst, Finance, Singapore

"Though Finance is often referred to as a support function, I find finance to be a critical aspect of Baxter operations. The finance community is one of the most connected across the globe and, from my experience, highly regarded among business partners. Every project I support or initiative I'm involved in I try to look at the total Baxter picture and understand how it relates to the business and patients. Having that level of insight behind my work drives motivation."

Meet Serge Vandermotten, COE Controller, Benelux

"My job has always fascinated me at Baxter. After 33 years of service, this is where I want to continue my career. I have stayed because it is a large company grounded in sound ethics and provides countless opportunities for development and innovation. It is a company that lives, progresses, and constantly develops with time. I have great pleasure in forming professional relationships with my colleagues as we learn from each other’s experiences."

Meet Joselyn Alvarez, Senior Analyst, Costa Rica

"It is impossible to be a part of Baxter and not learn and grow. I've had the opportunity to learn valuable skills from coworkers and enjoy the relationships we have built as professionals. As a global company, Baxter always looks towards automation and improvement. I know that my work helps us be more efficient and precise in ensuring that our products are consistently available to patients."

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