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Director, Operations - External Contract Manufacturing

Req # JR - 040150 Location Deerfield, Illinois, United States Job Category Manufacturing Date posted 05/09/2021

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

About Baxter

Baxter provides a broad portfolio of essential renal and hospital products, including home, acute and in-center dialysis; sterile IV solutions; infusion systems and devices; parenteral nutrition; surgery products and anesthetics; and pharmacy automation, software and services.  The company’s global footprint and the critical nature of its products and services play a key role in expanding access to healthcare in emerging and developed countries.  Baxter’s employees worldwide are building upon the company’s rich heritage of medical breakthroughs to advance the next generation of healthcare innovations that enable patient care.

This person can be located anywhere in North America or Europe.

Position Overview

Support the development and implementation for External Contract Manufacturing (ECM) execution and strategy resulting in key business growth and significant cost savings.

  • Partner with contract manufacturers to ensure quality, delivery and cost meet or exceed Baxter’s expectations.  Serve as liaison between company and External Contract Manufacturer network.
  • Provide oversight to the manufacturing, quality and development of products performed ECM’s.
  • Develop and sustain ECM strategy to be used internally and externally.
  • Assess capabilities and build business models to justify and expand External Contract Manufacturing services.
  • Manage contracts to ensure delivery on company expectations, and meeting budget targets, cost savings and capacity management.
  • Partner with PSM and Strategy functions to develop manufacturing and capacity strategies that are consistent with the current and future marketing strategies (short and long term).
  • Benchmark key competition for final goods, costing of products, technology and business model. Understand the factors that influence and shape the market.
  • Establish, own and manage key ECM operating mechanisms.
  • Coordinate communication between all applicable internal and external functions/organizations.
  • Work with marketing teams on building operational capabilities for new trends and products.
  • Analyze actual to budget cost variances, identify root cause, and drive cost improvement.
  • Manage issues to ensure efficient and effective business resolution.  
  • Support quality investigations and non-conformances by providing appropriate product expertise. 
  • Lead communication efforts internally and externally.
  • Lead performance business reviews with suppliers/contracting organizations.
  • Responsible for ECM metrics for scorecard/dashboard.
  • Partner with Quality to perform supplier audits and provide appropriate product expertise.
  • Support Due Diligence evaluations of potential BD Target organizations

Qualifications - External Qualifications

  • Bachelor’s degree required.  Master’s degree or MBA preferred.
  • 10 plus years of Medical Device / Pharmaceutical / Biologics industry experience working with Marketing, R&D, Supply Chain, Manufacturing and Quality required.
  • Technical Skills appropriate to the assigned ECM Category, including: cGMP-Regulations and Regulatory Affairs, Quality Control and Assurance, and Operations.
  • Cross functional team leadership; ability to work and influence across business units and functions, multi-site, multi- cultural. Proven ability to hold others accountable.
  • Ability to develop and manage partnerships.
  • Ability to drive and sustain transformational change.
  • Diverse management experience preferred.
  • Strong financial acumen preferred.
  • Executive level presentation skills.
  • Demonstrated ability to execute complex plans on time and on budget.
  • Ability to think strategically and to provide clear direction to others.
  • Superior analytical, organization, and project management skills


Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.


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