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Clinical Applications Specialist- REMOTE

Req # JR - 051394 Location Deerfield, Illinois, United States Job Category Commercial Operations Date posted 10/19/2021

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Job Description:

Summary: This position may train, install, and validate Baxter medical devices at customer sites or remotely.  This position may maintain schedules of implementation, shipping, & training projects. The products may include but are not limited to:  EXACTAMIX Compounders and ABACUS order entry software, and DoseEdge IV Workflow Manager.

The budgeted salary range for this position is $70,000 and an annual bonus opportunity.

Essential Duties and Responsibilities:

Manage applicable device installation across all functions for the customer.  Activities may include:

  • Working directly with the customer to set appropriate expectations for a successful and positive customer experience.
  • Provide ongoing communications across both Baxter & customer.
  • Provide necessary training to customers who will use the devices and applications described above.
  • Resolve issues and risks which arise during installations.
  • Provides consultation to the customer to assist them in understanding the most effective way to install and use the device.

Works collaboratively with the customer and other Baxter team members to meet objectives, milestones and project timelines. Adheres to all training and installation procedures to provide a consistent customer experience.

  • Completes installations and revisits within time requirements established by management.
  • Completes validation of the device per established procedures.
  • Documents installation and training activities in accordance to policies and procedures.

4)   Maintains schedules for remote upgrades, training, shipping, & installation/implementation of medical        devices         

5)   Performs other duties as required.

Job Requirements:

  • Proven experience operating in clinical/pharmacy environments with varying levels of clinicians. 
  • Ability to exercise independent judgment and rely heavily on critical thinking skills.
  • Must be able to understand and identify issues quickly and be able to predict needs and trends.
  • Strong project leadership skills with ability to manage multiple projects, establish processes and handle competing interests. 
  • Must have excellent oral and written communication skills as well as excellent presentation skills with ability to conduct presentations comfortably to large groups at clinical and executive level.
  • Must have good computer skills with a working knowledge of MS Operating Systems and the MS Office Suite of Applications.
  • A general understanding of networking and computer software is required.  IT background is a plus.
  • Must be able to travel up to 25%.

Education and/or Experience:

Bachelor’s Degree or equivalent preferred. Pharmacy IV compounding and/or strong IT background preferred.  Three to five years of experience installing medical products desired.

All prospective employees for this job will be required to verify that they have been fully vaccinated for COVID19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law


Benefits

A critical component of our company’s vision is to be a best place to work.  As part of this commitment, we provide our employees with comprehensive compensation and benefits. 

  • Medical, Dental, Vision, and Life Insurance coverage immediately upon hire
  • Paid Time Off and Paid Holidays
  • Retirement Savings – Choose from pre-tax and/or Roth after-tax savings; Baxter matches 3.5 percent on your first 4 percent of contributions and provides a non-matching contribution of 3 percent of eligible pay each year
  • Employee Stock Purchase Program – Purchase Baxter common stock each month at a 15 percent discount through payroll deductions with no brokerage fees
  • Paid Parental Leave
  • Pre-Tax Commuter Benefits
  • Educational Assistance Program
  • [email protected] – Global health and wellness program with access to resources and benefits to help focus on staying well through education and prevention, taking action to make healthy changes and dealing with chronic or acute conditions
  • Business Resource Groups – Employee-run affinity groups that drive multi-cultural awareness and engagement at Baxter; provides a forum for employees to share knowledge, ideas, and personal experiences

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Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

051394

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