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Associate Rep BioSurgery

Req #: JR - 026402 Location: California, United States Job Category: Sales Date Posted: 08/25/2020

Overview

As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams.


  • Schedule:
    Full Time


  • Job Level:
    Experienced


  • Travel:
    Yes (occasional)

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Success Profile

What makes a successful Sales Professional at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Stakeholder Insight and Influence
  • Sales Solution Identification and Development
  • Negotiation Skills
  • Strategic Planning
  • Managing and Coaching
  • Ownership of the Business

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Quotes

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

“Baxter’s culture is one of inclusivity, respect and acceptance for one another, regardless of religious, political or sexual orientation. There is immense support that starts all the way at the top of the organization, including the creation of “Best Place to Work” for all employees.”

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

“In Baxter we are encouraged to extend our competencies and experiences through ongoing feedback, experiences and regular training. Personal development to achieve career aspirations is actively encouraged, and as a result, I recently secured an internal promotion which was actively supported by my manager and the wider Baxter team.”

Quotes

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Andrea – after joining Baxter as a Customer Service Specialist, Andrea was promoted last year to Territory Manager.

“Baxter’s culture is one of inclusivity, respect and acceptance for one another, regardless of religious, political or sexual orientation. There is immense support that starts all the way at the top of the organization, including the creation of “Best Place to Work” for all employees.”

Meet Paula – she has been with Baxter for 17 years and works as a Sales Specialist in Ireland.

“In Baxter we are encouraged to extend our competencies and experiences through ongoing feedback, experiences and regular training. Personal development to achieve career aspirations is actively encouraged, and as a result, I recently secured an internal promotion which was actively supported by my manager and the wider Baxter team.”

Associate Rep BioSurgery

Req # JR - 026402 Location California Additional Locations 40 Job Category Sales Date posted 08/25/2020

Are you looking for a career that matters?

We believe every person deserves a chance for a healthy life, free from illness and full of possibility. We see a world full of healing, with viable care options available to those with limited choices today. We envision new ways of providing physicians, pharmacists and nurses with technologies that not only treat chronic diseases, but also work to prevent them. We’re looking for team members who are motivated to learn, grow and innovate, while making a meaningful difference for millions of people around the world.

Learn more about how Baxter is At the Intersection of Saving and Sustaining Lives.

Location to live: San Francisco Bay Area

Summary:

The Advanced Surgery Associate Rep (AR) will promote hemostasis, sealing, and tissue products in an assigned established geography to meet customer’s clinical and economic needs.  Primary call points include surgeons, nurses, and operating room staff.

Essential Duties and Responsibilities:

The Advanced Surgery Associate Rep will be responsible for:

  • Understanding all the products, surgical specialties and devices within the Advanced Surgery portfolio
  • Covering cases with existing surgeons and communicating outcomes, changes, and opportunities to the Region Manager (RM), Territory Business Manager (TBM), and Key Account Manager (KAM)
  • Monitoring and reporting to TBM and RM on a periodic basis the inventory level at assigned accounts and building relationships with inventory hospital staff
  • Maintaining and troubleshooting in place equipment and conducting education in-services for Baxter regulators and spray equipment
  • Establishing and maintaining effective relationships with customers including surgeons, nurses, and operating room staff
  • Effectively receiving and maintaining client relationships and additional business
  • Assisting the new customer onboarding process and ensuring smooth transitions
  • Maintaining on-label usage of Baxter products through presence in the surgical suite and in-servicing
  • Working closely and communicating with RM, KAM, & TBM with the same account responsibilities to maintain existing Baxter Business
  • Working with RM, TBM, and KAM to develop a plan to reach financial goals and quotas
  • Providing extended case coverage for territories with a TBM vacancy or cover leaves of absence for a given territory in the Region
  • Handling any broad duties within the area as defined by the Area Sales Director. May be required to work outside primary assignments as required by business positions
  • Working autonomously to achieve established goals while proactively communicating with management and team members by adhering to the 4 Disciplines of Execution (4DX) calls

Qualifications:

Must understand, embrace, and exhibit Baxter’s culture levers of Speed, Simplicity, Courage, and Collaboration to help Baxter achieve a compliant and winning culture.

Must demonstrate the following sales competencies:

  • Sales Effectiveness: Takes personal accountability for achieving results and has the ability to “win” at each stage of the customer's buying process, and ultimately earn the business on the right terms and in the right timeframe. 
  • Product Expertise: Fully understands and demonstrates product features and benefits and is able to communicate this information appropriately with customers.
  • Clinical/ Therapy Knowledge: Acquires and demonstrates the ability to apply role-specific level of understanding of relevant specialty areas, therapies/surgical procedures, disease states, and clinical data with our customers.
  • Business Acumen: Understands business, industry and marketplace, including competition; strategically applies this knowledge effectively to achieve business goals.
  • Balances Stakeholders: Maintains current business and drives sustainable long-term sales growth with existing and new customers through teamwork with internal sales and business partners.  Problem solves and owns customer issues, while ensuring all parties and team members are kept informed of relevant information and resolution to enhance customer loyalty and revenue generation.

Education and/or Experience:

  • Bachelor’s degree preferred
    • 2+ years of sales experience or operating room environment experience with bachelor’s degree
    • 8 years of sales experience or operating room environment experience without bachelor’s degree
  • Must have a valid driver’s license
  • At least 50% travel is required and may involve visits to remote or urban areas either individually or with other personnel. Position will have an assigned geographic territory which may span several states
  • Individuals must live within the current geography or be willing to relocate to it. Familiarity with posted territory is strongly desired

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Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

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Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to Americas_TTA@baxter.com and let us know the nature of your request along with your contact information.

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  • Expanding our reach to help patients and providers
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  • Providing meaningful career experiences driven by our passion to save and sustain lives

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