Bilingual (French/English) Nurse Trainer - 1 year Contract
This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
Your Role
As a Nurse Trainer your role is to deliver education to clinical staff on Baxter IV solutions, sets, connectors, and infusion pumps. Provide educational in-services to Baxter customers and potential customers based on the needs of individual customers and regions. You will also provide post-support and follow-up hospital in-servicing as needed.
What you'll be doing
Participate in scheduled customer meetings/conference calls to review in-servicing expectations and customer context prior to all account implementations
Ensure clear, concise delivery of scripted and Baxter-approved in-servicing regarding Medication Delivery products being implemented
Actively solicit participation to in-services by customer clinicians
Maintain high visibility to staff within the account during the implementation period
Provide written attendance updates to the Clinical Services Coordinator at the end of each shift
Work with customers to facilitate improved in-servicing attendance as per the Daily Attendance Record
Provide post-support as required for each product conversion
Submit any product complaints through the appropriate complaint process
What you'll bring
Post Secondary education in Nursing - Registered Nurse
Minimum 2 years experience with acute care bedside nursing experience
Bilingual (French and English) required to train in all provinces
Ability to travel 80% with the ability to work both independently and as part of a team
Exceptional professionalism at all times
Good communication skills
Strong presentation skills
Ability to manage ambiguity
#LI-RS1
Votre rôle
En tant qu'infirmière formatrice, votre rôle est de fournir une formation au personnel clinique sur les solutions, les ensembles, les connecteurs et les pompes à perfusion Baxter IV. Fournir des services éducatifs aux clients de Baxter et aux clients potentiels en fonction des besoins des clients individuels et des régions. Vous fournirez également des services hospitaliers de post-soutien et de suivi au besoin.
Ce que vous ferez
- Participer à des réunions/conférences téléphoniques planifiées avec les clients pour examiner les attentes en service et le contexte client avant toutes les implémentations de compte
- Assurer une livraison claire et concise des services scénarisés et approuvés par Baxter concernant les produits d'administration de médicaments mis en œuvre
- Solliciter activement la participation des cliniciens clients aux services internes
- Maintenir une grande visibilité auprès du personnel au sein du compte pendant la période de mise en œuvre
- Fournir des mises à jour écrites sur la présence au coordonnateur des services cliniques à la fin de chaque quart de travail
- Travailler avec les clients pour faciliter l'amélioration de la présence en service conformément au registre d'assistance quotidien
- Fournir un post-support au besoin pour chaque conversion de produit
- Soumettre toute plainte relative à un produit par le biais du processus de plainte approprié
Ce que vous apporterez
- Études postsecondaires en soins infirmiers - Infirmière autorisée
- Minimum de 2 ans d'expérience avec l'expérience des soins infirmiers au chevet du patient en soins actifs
- Bilingue (français et anglais) requis pour suivre une formation dans toutes les provinces
- Capacité de voyager à 80% avec la capacité de travailler à la fois de manière indépendante et en équipe
- Un professionnalisme exceptionnel en tout temps
- Bonnes compétences en communication
- Solides compétences en présentation
- Capacité de gérer l'ambiguïté
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
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