Clinical Solutions Specialist

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your Role at Baxter

This is where your work saves lives

As a Clinical Solutions Specialist, you will be responsible for providing clinical expertise, best-practice standards, and professional skills to support Sales and Services engagements for the Baxter Care Communications product portfolio including Nurse Call and Digital Health products. You will report to the Clinical Operations Lead and work internally with the Project Management team and Engineers, and externally with customer clinical staff to implement and provide updates on project status.

Your Team

We courage partnership and collaboration and prioritize building relationships with each other. It's easy to do because we all share common traits of reliability, ethical, and caring. We lean on our colleagues for their expertise and hold each other accountable.

What you'll be doing

• As a Clinical Solutions Specialist you will complete clinical program deliverables for sales/service delivery, including clinical assessments, clinical design strategy, user acceptance testing, launch support, revenue recognition and ongoing customer clinical engagements.

• Collaborate with Project Managers, Implementation Specialists, Implementation Engineers, Care Communication Executives and Account Managers to ensure a successful device purchase and implementation.

• Provide support and clinical assessments within Care Communication program workflows, such as nurse call, voice, text, clinical integrations, clinical workflows, and clinical training.

• Lead clinical workshops to guide clinicians in their choice of clinical configurations of Care Communications products for enterprise and unit-based settings.

• Develop positive relationships with the customer to ensure adoption and successful data driven outcomes of all Care Communication product deployments.

• Provide clinical content to support Sales and Services engagements via written and verbal formats.

• Build and handle clinical program documentation and coordinate quality control throughout the life cycle of a customer engagement.

• Provide project related executive summary documentation to hospital partners.

• Collaboratively build references and clinical user groups at strategic customer hospital facilities to advance Baxter clinical product value proposition.

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What you'll bring

• RN, BSN, required

• Minimum of 3 years of experience in the acute care hospital environment working with all levels of hospital staff and leadership. Previous acute care nursing experience. Previous acute care nursing experience.

• Ability to articulate, design and efficiently implement clinical technology.

• Excellent presentation skills and able to build written content with little direction

• Proven success in verbal and written communication along with tactical experience with Microsoft suite

• Must be able to work in team environment or independently making clinical consulting decisions without guidance.

• Facilitate organizational change philosophies to improve the adoption of all Baxter Care Communication programs.

• Strong conflict resolution skills, including the abilities to negotiate and influence others.

• Good problem solving and analytical skills to understand key customer clinical issues and define how IT solutions will solve challenges facing our customers today.

• Experience with standards development based on healthcare industry trends.

• This position will require the applicant to travel up to 75% via air, train or automobile

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $72,000 - $108,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors.This position may also be eligible for discretionary bonuses, commission, and/or long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. 

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.