Asset Management Specialist

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your role at Baxter

THIS IS WHERE you build trust to achieve results…

As the Asset Management Specialist (AMS) for our Respiratory Health team, you will be responsible for implementing strategies and keeping control over all devices in the field, collaborating with various teams to resolve discrepancies, handling attributes related to asset control, and serving as the subject matter authority for asset reviews. The AMS team interacts with Quality and Regulatory Authorities, verifies the location and documentation of Respiratory Health assets, and ensures compliance with all quality, regulatory, operational, and financial reporting requirements. The role involves leading preventative maintenance due dates, device malfunction reason codes, device returns, and verifying documentation of devices and accessories in Health Hazard Evaluation (HHE) field actions.

What you'll be doing:

• Supervise the return process for any device and/or accessories identified to be returned to Baxter.

• Assign serial numbers to entities receiving Respiratory Health devices, as first shipments or warranty swaps, as appropriate.

• Perform audits to ensure location of assets involving customers, patients, company sales organization, trainers, and other internal personnel assigned Respiratory devices, on a quarterly basis using Equipment Status reports.

• Investigate and provide audit information for all devices and/or accessories with quality notes, including providing frontline communication related to potentially adverse events to local and corporate Quality teams.

• Accurate and timely use of Baxter systems to investigate and document information is vital to complete an audit on asset’s location.

• Develop analytical tools to allow leadership to better understand the state of the asset portfolio, ie Return Lifecyle, PM process, etc.

• Acts as a liaison for other internal and external teams for asset quality management process.

• Collaborate with the operations and supply chain teams to assure accurate data in Baxter system.

• Direct involvement in continuous improvement projects for home care and acute care asset management.

• Ongoing review of JDE and TIMS reports to verify timely pickup, return, and documentation is completed by applicable quality processes.

• Work with Home Care Customer Service Supervisor and other team members to correct entries for quality complaints and returns.

• Consult with the local and global QA/RA teams on sophisticated returns and complaint monitoring.

• Responsible for crafting call tags for Asset returns, connecting with FedEx where applicable.

What you'll bring:

• Experience working in an Asset Management department to resolve a variety of patient, operational, clinical, quality, and business issues.

• Exceptional written, verbal, and interpersonal communication and presentation skills with excellent attention to detail.

• Strong critical thinking and problem-solving skills.

• Proficiency in Microsoft Office Suite.

• Experienced with TIMS & JDE, preferred.

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.

We understand compensation is an important factor as you consider the next step in your career.  At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices.  To that end, this position has a base salary range of $44,800,000 to $61,600. The above range represents the expected base salary range for this position.  The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

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US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
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Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.