Senior Coordinator, Human Factors Studies

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your Role at Baxter
The Lead Human Factors Coordinator role is responsible for coordinating Human Factors studies from initiation through completion. Additionally, this role supports the HF team during the human factors/usability engineering process and develops study coordination procedures to improve effectiveness, speed and digitalization of study planning and HF team internal communication.

What You'll be Doing

• Lead the planning and organization of Human Factors study logistic-relevant work to keep a smooth study preparation and execution process, including (but not limited to) participant recruiting, ordering and shipping supplies/equipment, communication with third-party personnel, negotiating quotes with vendors providing study service, developing statement of work, processing non-disclosure agreements and payment, note-taking, data transcription & verification, etc.
• Responsible for communication with E&C, Legal and Regulatory to advise HF Engineers on study timeline, project costs, Baxter established FMV rates, vendor contracts, Baxter local/global interaction policies/laws and regulations across different countries and regions. Develop and maintain job aids to guide HF Engineers on relevant legal/E&C processes.
• Design, deploy and maintain HF team SharePoint website for information and process digitalization; manage the HF simulation labs for internal assessments and external studies, including (but not limited to) arranging room settings to accommodate study needs, maintaining inventory of devices and supplies, managing lab schedule within HF team and cross-functional project teams, etc.
• Instruct HF Engineers and/or study coordinators across GBUs on study planning & coordination process. Advise on Baxter’s internal E&C policies and processes for holding HF studies with HCPs in the U.S. and OUS. Advise on required study contracts.
• Perform study budget estimations and track and monitor project budgetary commitments.
• Actively reduce study risks through problem identification, contingency plans and escalation.
• Collaborate with HF Engineers to assess vendor capabilities, work with procurement to onboard new vendors, and update internal supplier list.
• Support broader DF/RL functions with ordering needed supplies/equipment.

What You'll Bring

• Familiar with the standard human factors/usability engineering process.
• Demonstrates understanding of E&C, legal, regulatory, and quality requirements associated with studies including human subjects.
• Ability to manage simultaneous HF study logistics to meet established timelines within approved budgets.
• Strong interpersonal and communication skills.
• Ability to act independently, make decisions and solve coordination work problems with minimal assistance.
• Advanced Internet/Intranet skills in creating SharePoint pages and customizing PowerApps.
• Fluent in general MS Office tools.
• Able to proactively improve processes, initiate projects and implement changes.
• High school diploma or equivalent is required; Bachelor’s degree preferred.
• Some college coursework preferred with technical certification in related field.
• Working experience in a human factors/usability engineering team preferred.

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $60,000 - $82,500 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. #LI-ASR2

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.