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Analyst, Contracts Commercial Operations

ID de la oferta JR - 165796 Ubicación Heredia, Provincia de Heredia, Costa Rica Categoría de Trabajo Commercial Operations Fecha de publicación 03/24/2025
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This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Your role at Baxter

This position works collaboratively with the Sales, Contracts Management Team, Customer Service, Customer Master, Supply Chain. They are required as one of the main contacts within the team thru mid and high-level managers depending on the situation using different means of communication. Will assume the incremental workload for the Vizient and Premier Resign, Alt Sides incremental and process improvement initiatives.

Your Team

The Department analyst is responsible for performing many tasks for the Medical Products Division and driving analysis and supporting decisions for several tasks under the US Hospital Products Division, solving sophisticated requests received thru different sources (i.e. but not limited to emails, mailboxes, Price Activations tools, SharePoint).

What you'll be doing

  • We process the monthly and daily activities via Calendar to ensure compliance with established SLAs.

  • We are the main contact on contract standard process analyzing different contractual terms based on customer’s commitments with Baxter, setting up those within the BAM and JDE systems as well as on Vaporizer failure process, RMA and Exhibits as per request analyzing different terms.

  • We are responsible for the verbal contract’s annual maintenance.

  • We support on Product Launches, Resigns, etc.

  • We analyze and process any Price Increase, Price expirations critical to support Baxter’s strategy based on different business unit sales.

  • We process payments of incentives/rebates as per volume if required.

  • We support and build Agreements/Amendments for different customers as well as building and maintaining SOPs.

  • We address sophisticated issues within the team and support in resolving them.

  • We are the main contact on eventual corporate audit requests.

  • One over one approval in BAM for all process.

  • We are the Contracts supervisor backup and project initiatives supporter.

  • We analyze, research, make recommendations and implement solutions of business issues and opportunities, along with the US analysts, supervisors and managers

  • We collaborate on quality assurance contracts processes, provide feedback improvements within the team.

  • Alt side incremental volume.

  • Vizient and Premier resign.

  • Process improvement ideas.

What you'll bring

  • Bachelor's degree in Business Administration or a related field, or equivalent experience.
  • Proven experience in contract administration or a similar role.
  • Proficiency in Microsoft Office Suite, particularly Excel.
  • Experience in ERPs (SAP, JDE, AS400) is a requirement.
  • Proficiency in English and Spanish. B2 required.
  • Strong analytical and problem-solving skills.
  • Excellent attention to detail and the ability to balance multiple tasks simultaneously.
  • Strong communication and interpersonal skills.
  • Ability to collaborate optimally with cross-functional teams.

What are some of the benefits of working at Baxter?

We offer a competitive total compensation package, with professional development opportunities, where a high importance is placed on work-life balance!

Equal Opportunity Employer

Baxter Healthcare Corporation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Reasonable Accommodation

Baxter Healthcare Corporation is committed to providing reasonable accommodations to applicants with disabilities. If you require a reasonable accommodation during the application process, please let us know.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Dirección

Explorar esta ubicación F33
American Free Zone
3006 San Francisco
Costa Rica
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